RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Disappontment

Complaint from holderlara on 11 June 2020 about RushCard.

I had to order a new card because a company keeps taking money out on the wrong date. I have to pay my car payment and the card is not here. I was told by the Supervisor that I could... Read more

Comments: 0
Rating:

Fee

Complaint from Angelamix58 on 11 June 2020 about RushCard.

I activated a code for 10.00 it was applied yo my fees. What type of fees do.i have on this card Read more

Comments: 1
Rating:

Unauthorized Charges

Complaint from drf on 11 June 2020 about RushCard.

My account has been blocked because I disputed one transaction. And you cannot get anywhere online or with a representative. Can we do another class action lawsuit on this company? They are stealing money and not addressing... Read more

Comments: 1
Rating:

Cust rep

Complaint from Tamarra12 on 10 June 2020 about RushCard.

I put in a dispute 2 weeks ago faced all documents over to rush card merchant refunded money on the the 5th today is the 10 still not on my card it’s extremely hard to get a representative on phone... Read more

Comments: 0
Rating:

Rush Card unlawfully holding money.

Complaint from Pat107 on 09 June 2020 about RushCard.

The ATM, took my rush Card. I contacted customer service and did everything they asked me to do. I sent documents on six times, each time they would reply with “Please send more documents or they didn’t get the documents... Read more

Comments: 0
Rating:

Ss check

Complaint from hibdonvickie@gmail.com on 09 June 2020 about RushCard.

My ss check was suppose to have been on my card the 24 of last month and it wasn't ....i can't go to the app to get anything resolved and i can't get ahold of a live person.i need my... Read more

Comments: 0
Rating:

Card not received

Complaint from Shannaka on 07 June 2020 about RushCard.

MY BROTHER IS STILL WAITING ON HIS CARD THAT HE ORDERED IN MARCH! NO ONE ANSWERS THE PHONE TO CHECK THE STATUS OF THE CARD OR TO REORDER! HE HAS PAYCHECKS FROM DECEMBER THAT HE CAN’ T ACCESS! PLUS THEY... Read more

Comments: 0
Rating:

Unauthorized charges

Complaint from Elizabeth Boldon on 06 June 2020 about RushCard.

I discovered unauthorized charges on my card on 522. I live in MN and have had my card in my possession the entire time. The charges were made in NJ FL. The charges dated back to March. I immediately... Read more

Comments: 1
Rating:

Can’t login

Complaint from Darryl2408 on 06 June 2020 about RushCard.

My money is missing off my Rush card I can not login into my account ever time I request a temporary validation code I do not receive a email it continue to be money missing I have no way to... Read more

Comments: 0
Rating:

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