RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

where is my taxes

Complaint from ashley69 on 20 June 2020 about RushCard.

where is my tax money, it say a transaction was made now it don't say anything no deposit no nothing. it been 2 months since. Read more

Comments: 0
Rating:

Help

Complaint from Ms.cammack on 19 June 2020 about RushCard.

I have been with rushcard along time and I forgot my password and user Id because it has been so long since I have use the app and I have been calling rush card asking them about money that keeps... Read more

Comments: 0
Rating:

Card Closure

Complaint from jeanetta80 on 19 June 2020 about RushCard.

I have been trying to speak to someone about my account since June 14, 2020. I have had services with rush card since 2007 and have never been treated so poorly as i have been these last days. I went... Read more

Comments: 0
Rating:

Item never received

Complaint from dawgfan88 on 18 June 2020 about RushCard.

My name is Andrew Scruggs and i placed an order on 6112020 for $99.00. I was provided with a false tracking number from the seller. I have tried to contact the seller many times with no responce. I am requesting... Read more

Comments: 0
Rating:

Lock account.

Complaint from Hiltonl on 17 June 2020 about RushCard.

Why i can't talk to person on the phone? I call the number and they put me on hold for 1 minute and than i wait for 15 to 20 minutes. I need help to lock in my account the... Read more

Comments: 0
Rating:

Refused a replacement card

Complaint from Stayunique14 on 17 June 2020 about RushCard.

My rushcard has recently expired I’ve completed all the additional steps that the representatives have asked of me still no replacement card I am extremely upset that I can not receive my funds via direct deposit I no longer want... Read more

Comments: 0
Rating:

Rushcard Blocked My Card and Account

Complaint from BayGirl69 on 16 June 2020 about RushCard.

I've been with Rushcard since 2015. Had no problem until now. My husband deposited 400 dollars on my card on June 2nd @ 2:49pm. Later that day I went to pay my PGE online like I do every month and... Read more

Comments: 0
Rating:

Will not un lock card have sent in what's needed

Complaint from prestonbraggs54 on 12 June 2020 about RushCard.

My card got put on hold I chat 3 times with someone fixed information in they ask for and it's always something different each time. The last four card is 2025 they come back with they couldn't find later... Read more

Comments: 1
Rating:

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