RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Account blockex

Complaint from Mzmika1 on 27 June 2020 about RushCard.

I was told that unemployment blocked my account was told to contact them talked to three different agents they all said it was nothing on there end called rushcard back and informed them and they still saying the same thing... Read more

Comments: 0
Rating:

Stolen money

Complaint from Keimo Perry on 26 June 2020 about RushCard.

Someone stole my from my Rush card account. I called Rush to get help and I was told that they can't tell me who did the last transaction on my account. I asked was there anyone else I could... Read more

Comments: 0
Rating:

Want send me my money that I won from a dispute

Complaint from Latease500 on 25 June 2020 about RushCard.

I booked a room in New Orleans they took money off my card and they never even told me nor gave me information about the room where it was or nothing. I won my dispute been dealing with this issues... Read more

Comments: 0
Rating:

No acess

Complaint from Daphne 2020 on 24 June 2020 about RushCard.

Can't log in to my account online can't get any help from customer service! Been with the company since 2010 and I'm very dissatisfied! Have complained in the past, problem still was not addressed or corrected!! Read more

Comments: 0
Rating:

My money was not Deposit to my card

Complaint from Trisha46 on 24 June 2020 about RushCard.

Deposit to my cardJune 16 I made a deposit of $140 from Weston learning to rush card which car did not put my money to my card June 3 I got a refund for my March tower of $22.98 is... Read more

Comments: 0
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Unauthorized transaction

Complaint from Kendra on 23 June 2020 about RushCard.

On March 2020 I filed a dispute with rush card about. Unauthorized transaction on my account for 701.24 they found in favor of the unauthorized transaction so I submitted rebuttal letter on April 4th and they still haven’t given... Read more

Comments: 0
Rating:

Theft from R

Complaint from donnawestt on 23 June 2020 about RushCard.

On June 3rd and June 4th, 2020. There were 233 unauthorized transactions were permitted on my card by RushCard. The unauthorized transaction were Swiggy Bengaluru IN. I have no idea how my card was accessed by this company. After... Read more

Comments: 0
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Suspended card

Complaint from jalbin21 on 23 June 2020 about RushCard.

I had to change my pin because I forgot it. However, I tried to contact rushcard and of course it's only through chat or email. everytime I get someone on chat they ask me all my information and end the... Read more

Comments: 0
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Lawsuit

Complaint from David 439 on 21 June 2020 about RushCard.

Rushcard will not replace my card with a cash balance amount. Read more

Comments: 0
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Stolen money

Complaint from DaTasha Covington on 21 June 2020 about RushCard.

ALMOST NINE THOUSAND DOLLARS WAS STOLEN OFF MY RUSHCARD AT THE BEGINNING OF THE MONTH I HAVE YET TO RECEIVE MY MONEY BACK AFTER MULTIPLE TIMES CALLING RUSHCARD! THERE ISN’T AN OPTION TO PRESS ZERO AND SPEAK DIRECTLY TO AN... Read more

Comments: 0
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