Complaint: Rudeness lack of communication cancelling appts without notice

on 27 August 2019 about Odyssey House Louisiana in category Healthcare

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My complaint:

I have been going to oodyessy for almost 3 yrs the staff is extremly rude every month i have a appt w them and it never fails they cancel my appt withouy calling me so i had aappt today for 10 and igot there at 930. My wife wasjust dignose w breast cancer and she had surgrey fri the 23 the lady at thefeont desk sa8d she called friday and i told hershe wasa liar cause my phone never rang. I had. To fight like hell for them to give me refills onmy meds the meds i take i cant not just stop and these girls that wrk there dont have no cares about the patients. Simething needs to be done

Desired solution:

The office be well aware about doing the rifht protacall. Make. Sure the patientsdo recieve propernofitifaction.

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