ROMWE Complaint Sentiment: Neutral

Our sentiment meter has detected that ROMWE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ROMWE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

ROMWE complaint process

Do you have a dispute or had a bad customer experience with ROMWE? Submit your ROMWE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ROMWE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ROMWE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ROMWE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ROMWE complaints chart

We have received 0 complaints about ROMWE over the last 12 months. The graph below shows a monthly breakdown.

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ROMWE complaint statistics

Curious about ROMWE's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

168
Total complaints
167
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 168 ratings

ROMWE reviews: (168)

Authentic experiences shared by our community for your benefit.

Didn’t receive my parcel yet

Complaint from Jeevanjot641@gmail.com on 07 March 2021 about ROMWE.

I ordered some things from ROMWE app that includes some phone cases and some other things. It is showing that my order is delivered but I didn’t receive my order yet. Please resend my order and let me know when... Read more

Comments: 1
Rating:

ITEM DIDNT DELIVER

Complaint from arti ramani on 27 February 2021 about ROMWE.

i am missing my two order and its not delivered yet. Read more

Comments: 0
Rating:

Order

Complaint from SwagMariyam on 26 February 2021 about ROMWE.

Hello, I’ve been waiting for my order. I realized I did a mistake on my phone number please contacte me swagmariyam@gmail.com Read more

Comments: 0
Rating:

Package never came

Complaint from Freedarealnine@gmail.com on 23 February 2021 about ROMWE.

I paid for a package that never came i been waiting 3to4 weeks what going on. Read more

Comments: 0
Rating:

Did not receive package

Complaint from Edgarflores791 on 20 February 2021 about ROMWE.

I ordered 2 hoodies from this company and haven’t gotten it for almost 1-2 months now I submitted a review on their page and I spent $33 on 2 hoodies and have been waiting for them since January and they... Read more

Comments: 0
Rating:

Refund

Complaint from Angelmyers673 on 19 February 2021 about ROMWE.

I canceled my order and asked for a refund and didn’t get back my money Read more

Comments: 0
Rating:

Sending wrong parcel

Complaint from Bunmited on 18 February 2021 about ROMWE.

I mistakenly used romwe return lebel on another parcel and have posted the parcel through post office already on 17th of February 2021 Read more

Comments: 0
Rating:

Did not receive package, delayed delivery

Complaint from summer1989 on 18 February 2021 about ROMWE.

I ordered 5 items from romwe, and they shipped pretty quick. However, the company did not list my apartment number in the address, therefore USPS would not deliver it. I contacted USPS and they said the package was... Read more

Comments: 0
Rating:

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