ROMWE Complaint Sentiment: Neutral

Our sentiment meter has detected that ROMWE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ROMWE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

ROMWE complaint process

Do you have a dispute or had a bad customer experience with ROMWE? Submit your ROMWE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ROMWE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ROMWE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ROMWE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ROMWE complaints chart

We have received 0 complaints about ROMWE over the last 12 months. The graph below shows a monthly breakdown.

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ROMWE complaint statistics

Curious about ROMWE's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

168
Total complaints
167
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 168 ratings

ROMWE reviews: (168)

Authentic experiences shared by our community for your benefit.

Didn't receive order

Complaint from Katmarie on 20 April 2021 about ROMWE.

The tracking showed it was delivered on the 15th and was inat the mailbox, but it was not there, nor has it been there or anywhere to be found since and none of my neighbors have it either. Read more

Comments: 0
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Missing package

Complaint from nahiawilliams12 on 14 April 2021 about ROMWE.

My package was sent to the wrong address and is missing Read more

Comments: 0
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Delayed Shipping

Complaint from esp2000 on 13 April 2021 about ROMWE.

I made an order of about $450 through the app and that granted me free express shipping. I placed the order on April 4th and the estimated shipping said it’d get here between April 12-14. I am only just now... Read more

Comments: 0
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Clothes

Complaint from Laurenrodgers037@gmail.com on 13 April 2021 about ROMWE.

March 16 I ordered a lot of clothes shirts and underwear sets I never received a ation email nor did I receive my packages I have the screen shot. Where I spent $121 on your site but I still don’t... Read more

Comments: 0
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Refund needed

Complaint from Susan G on 12 April 2021 about ROMWE.

I returned items and return was processed on 3202921. Have not seen credit on credit card. Photo attached. Susan Gebhard Read more

Comments: 0
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Shipment

Complaint from Pqin_of_death on 10 April 2021 about ROMWE.

Hi I ordered a shirt from your website and so it said that the order should estimate to get here on the 1st or 2nd of April and I order it on like the 24th of March and I... Read more

Comments: 0
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Can’t return item

Complaint from Pam Farrow on 08 April 2021 about ROMWE.

Your website does not allow me to return an item . Emails sent , no replyn Read more

Comments: 0
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Package

Complaint from Newfie on 21 March 2021 about ROMWE.

My daughter has bought an octopus stuffed toy and when she got it and turned it inside out the entire stuffing is coming out of the stitches. She has gone on the website and due to it being a... Read more

Comments: 0
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Addressee Unknown

Complaint from interia999 on 11 March 2021 about ROMWE.

My package was not delivered because of “addressee unknown” but i double checked what address i put under my order and it was correct? And now my item is being returned to the sender.. I contacted my courier company already... Read more

Comments: 0
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incomplete delivery

Complaint from sedora scott on 11 March 2021 about ROMWE.

its been way past 24 hours when they say my package was here and its not. i haven't received not 1 damn purse Read more

Comments: 0
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