ROMWE Complaint Sentiment: Neutral

Our sentiment meter has detected that ROMWE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ROMWE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

ROMWE complaint process

Do you have a dispute or had a bad customer experience with ROMWE? Submit your ROMWE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ROMWE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ROMWE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ROMWE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ROMWE complaints chart

We have received 0 complaints about ROMWE over the last 12 months. The graph below shows a monthly breakdown.

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ROMWE complaint statistics

Curious about ROMWE's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

168
Total complaints
167
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 168 ratings

ROMWE reviews: (168)

Authentic experiences shared by our community for your benefit.

2 months still no package

Complaint from Shaneil on 08 January 2021 about ROMWE.

Hello Good day, I have order 3 items from November 17,2020 and it still has not been delivered. I really want to know what's the hold up on my order. I posted my complaint using complain.biz Read more

Comments: 0
Rating:

Not able to place order

Complaint from Rajbirkaurbrar@yahoo.com on 06 January 2021 about ROMWE.

I am not able to place order from Romwe. It says, “you aren’t allowed to place orders from our site”. Why is it showing this? Read more

Comments: 0
Rating:

I ordered dic 5 2020

Complaint from Mariana on 06 January 2021 about ROMWE.

I ordered dic 5 2020 for my daughter Christmas gift and I haven’t it get the order . I tried to reach for so long . I need you call me because i will ajá e to do a dispute... Read more

Comments: 0
Rating:

my order

Complaint from Jacquelinebxby on 05 January 2021 about ROMWE.

My order has been placed in the wrong hands, and when someone came to deliver my order they signed it but it was not my signature meaning i don’t have my package and no money back Read more

Comments: 0
Rating:

Never got my delivery

Complaint from Katrina.kayy on 04 January 2021 about ROMWE.

I never got my delivery I put in the current address I am living at (which is the one I stated above)and I never got my stuff I ordered. I am assuming they delivered it to the wrong house because... Read more

Comments: 0
Rating:

My Item

Complaint from janiyah_choice on 04 January 2021 about ROMWE.

I ordered 4 phone cases from here on November 27th,2020 and my cases still have not arrived ! Read more

Comments: 0
Rating:

Never got delivered

Complaint from Louisjackencia on 02 January 2021 about ROMWE.

Hello good Evening! My order number is GRWMAA00Q000310 I order a lot from you guy for $118 it’s a lot of packages and it says signed and delivered on the 28th of December which i was home all day I never... Read more

Comments: 0
Rating:

Duty

Complaint from Mehmoona on 30 December 2020 about ROMWE.

I ordered clothes from ROMWE and it hadn't mentioned anything about importduty when I was paying or else I would never have gotten the clothes from ROMWE. I just got it from here because I seemed to be saving, but... Read more

Comments: 0
Rating:

Order

Complaint from marijalicanin6 on 30 December 2020 about ROMWE.

My order is late, it has been shipped october 26th and it still didn't came. It's been too long and I don't think my order will arrive. Read more

Comments: 0
Rating:

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