I ordered a white sandal heel and both of them came out left-sided instead of the other one being right-sided like how shoes normally are. Read more
ROMWE complaints
ROMWE Complaint Sentiment: Neutral
Our sentiment meter has detected that ROMWE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ROMWE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 20, 2024
ROMWE complaint process
Do you have a dispute or had a bad customer experience with ROMWE? Submit your ROMWE complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ROMWE.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional ROMWE complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about ROMWE?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
ROMWE complaints chart
We have received 0 complaints about ROMWE over the last 12 months. The graph below shows a monthly breakdown.
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ROMWE complaint statistics
Curious about ROMWE's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
168
Total complaints
167
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
168 ratings
ROMWE reviews: (168)
Authentic experiences shared by our community for your benefit.
Never recieved my package
Complaint from leximh104 on 20 January 2021 about ROMWE.
They said it was a failed delivery of my package and no one has responded to me to get a refund of my money. Read more
Faulty item
Complaint from hshibley on 20 January 2021 about ROMWE.
I have received this lingerie set and stitching at the back has come completely undone and the clip at the back has come off completely. I will show a picture for proof. Read more
Missing package, lingering payment.
Complaint from Pissedoffjen on 20 January 2021 about ROMWE.
I was on the phone with after pay four times today and I was told that I have an unpaid balance for romwe for over $170 but the issue with that is it was in August and I have not... Read more
My package has not delevired
Complaint from emfineline28 on 16 January 2021 about ROMWE.
I ordered two items on September 28th that I was indenting to use for a Halloween costume, the estimated delivery date was October 18th and I STILL have not received my items. I no longer wish to receive them as... Read more
Charged never received items
Complaint from Donnelda on 16 January 2021 about ROMWE.
On 12102020 I was charged 27.55 and never received the hoodies I just want this charge credit back to my acct Read more
I did not get my items nor refund
Complaint from Haddassa on 14 January 2021 about ROMWE.
I ordered some items last year September 16 2020 and my estimated delivery date was October 4 2020. But I did get all my items. I only got two out of the many items ordered. Read more
Missing items
Complaint from Sharonjeet kaur on 12 January 2021 about ROMWE.
I made an order about two months ago and still haven’t received my order! Read more
Item not delivered
Complaint from mguzmanqui417@gmail.com on 12 January 2021 about ROMWE.
Hello good Evening! My order number is GRWMBC003000B83 I order a lot and it says it was delivered on the 11th of January which i was home all day I never got my package. I don’t understand why this is happening... Read more
Took money
Complaint from NR on 10 January 2021 about ROMWE.
Romwe took money off my account and I DID NOT ORDER ANYTHING I’m very upset that this has happened to me and I want money back Read more
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