ROMWE Complaint Sentiment: Neutral

Our sentiment meter has detected that ROMWE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ROMWE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 18, 2024

ROMWE complaint process

Do you have a dispute or had a bad customer experience with ROMWE? Submit your ROMWE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ROMWE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ROMWE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ROMWE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ROMWE complaints chart

We have received 0 complaints about ROMWE over the last 12 months. The graph below shows a monthly breakdown.

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ROMWE complaint statistics

Curious about ROMWE's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

168
Total complaints
167
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 168 ratings

ROMWE reviews: (168)

Authentic experiences shared by our community for your benefit.

Did not receive package

Complaint from Chris crumb on 27 January 2021 about ROMWE.

I ordered a bracelet for my girlfriend on December 13th they said it would arrive around January 15th it is now jan 27th and it still isn't here. It only cost me about 6-7 dollars but that's not the point.... Read more

Comments: 0
Rating:

Missing item that I already paid for it

Complaint from Lovelucy2013 on 26 January 2021 about ROMWE.

My name is Lucy Ly and home address is 6427 Amberleaf way Las Vegas Nevada 89118 . My order number is GRWMBG00100MUMU . I already paid $115.35 for 9 items . I just received the order yesterday. Today I open... Read more

Comments: 0
Rating:

refund

Complaint from maddo136 on 25 January 2021 about ROMWE.

i made an order for $35.28 and i had to cancel it. it says the money has been refunded to my romwe wallet but it only appears in the history section and says withdrawal pending. and i never withdrew it. Read more

Comments: 0
Rating:

Refund

Complaint from Sierraadams1117 on 25 January 2021 about ROMWE.

So when I put my address on the shipping it entered 7 kevin drive but my address is 71 kevin drive and I didn’t spent that money for no reason Read more

Comments: 0
Rating:

missing package

Complaint from Soyeonedwards@gmail.com on 24 January 2021 about ROMWE.

My package tracking states signed and I don't even have the package it never arrived . Read more

Comments: 0
Rating:

Faulty wiring

Complaint from Jazminerams3@gmail.com on 24 January 2021 about ROMWE.

I plugged in lights I bought from ROMWE and the batteries instantly became hot, and it smelt burnt. I’m afraid to use them because it may burn something or melt the plastic. Read more

Comments: 0
Rating:

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