ROMWE Complaint Sentiment: Neutral

Our sentiment meter has detected that ROMWE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ROMWE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

ROMWE complaint process

Do you have a dispute or had a bad customer experience with ROMWE? Submit your ROMWE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ROMWE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ROMWE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ROMWE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ROMWE complaints chart

We have received 0 complaints about ROMWE over the last 12 months. The graph below shows a monthly breakdown.

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ROMWE complaint statistics

Curious about ROMWE's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

168
Total complaints
167
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 168 ratings

ROMWE reviews: (168)

Authentic experiences shared by our community for your benefit.

Asking for Exchange

Complaint from Katmom on 17 February 2021 about ROMWE.

Order no: GRWMSV0010004E6 10232020 MY GRANDDAUGHTER FAILED TO LET ME KNOW THAT THE PANTS, SKIRT, AND SHIRT WERE TOO BIG. WE ARE KEEPING THE HAT, IT WAS THE FOURTH ITEM IN THIS ORDER. Read more

Comments: 0
Rating:

Stinky smell

Complaint from hleeyang1245@gmail.com on 16 February 2021 about ROMWE.

Hello, I received my brown cooper turtle neck knitted dress I purchased from you guys and noticed a awful sweat stinky manly ish armpit smell from the armpits and neck area. I'm not happy about it for I purchased it... Read more

Comments: 0
Rating:

I don't recieved my order

Complaint from yary694@gmail.com on 12 February 2021 about ROMWE.

I don't recieved my order yet, I have cameras in all sides in my apartment and I don't saw nothing from my order.GRWMBA00T0008C3. Read more

Comments: 0
Rating:

Package says delivered but I didn’t receive it.

Complaint from StarCuzzo on 10 February 2021 about ROMWE.

My package was supposed to be delivered and it wasn’t. I went downstairs and Received another package but didn’t get this one. On the app it says my package is delivered and I want to know what’s going on. Read more

Comments: 0
Rating:

Empty box

Complaint from DebraDeLong on 09 February 2021 about ROMWE.

I ordered a 24 Karat Golden Rose and when I got the box in the mail and it was empty. Read more

Comments: 0
Rating:

Refund amount incorrect

Complaint from Estefania on 05 February 2021 about ROMWE.

I received a package and because of quality and size, I had to return it. I did everything as required and sent the package. When the refund amount came, it was less than what I paid for the item (not... Read more

Comments: 0
Rating:

need to change adress

Complaint from meaghanatkinson31 on 04 February 2021 about ROMWE.

i have moved and realized my address is my old address. nobody will be home and i will loose all my product if not changed please help asap Read more

Comments: 0
Rating:

Refund

Complaint from Jayda.Rolen on 02 February 2021 about ROMWE.

I decided to cancel my order and it said the money was refunded into my account , which it was but then later it was taken out again . I just want my money back . Read more

Comments: 0
Rating:

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