While Roblox offers a popular gaming platform enjoyed by millions, complaint data from our community has flagged several recurring issues that users face. Common complaints include moderation problems where accounts are falsely banned or inappropriate content is not adequately managed. Customers also report poor customer service, scams within popular games like Pet Simulator X, and issues related to hacked accounts or financial fraud.
To avoid these issues, we strongly advise users to ensure their account settings and security measures are robust and to monitor their account activity closely. If any problems arise, contact customer support right away, document all interactions, and gather proof such as screenshots or videos to support your case. Additionally, educating younger users about safe online practices can help mitigate some risks.
Do you have a dispute or had a bad customer experience with Roblox? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Roblox.
Our sentiment meter has detected that Roblox complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Roblox, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 14, 2026
We have received 1 complaints about Roblox over the last 12 months. The graph below shows a monthly breakdown.
Curious about Roblox's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Roblox customers. Search, discuss and connect with other people in our community.
Complaint from Bubbles2966 on 08 February 2020 about Roblox.
In royal high i bought the dear dollie skirt with diamonds i had been saving up for, for months! I bought it and it looks nothing like the picture! It’s tiny and I’m very upset because it said it came... Read more
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