Complaint: Ripped off

on 04 October 2019 about Coin Master in category Gaming

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My complaint:

I won 725 spins and around $500 million coins from the raidattack bar on Coin Master. They showed up for a minute then the spins and coins disappeared. Please give me my spins and coins.

This same thing happened to me a few months ago, but it was 900 spins I lost. I contacted you twice and that problem was never resolved as well.

I am getting very discouraged playing this game because of this. If this can’t be resolved I will close my account. I spend lots of money on this game.

SENT TO THE FOLLOWING EMAIL ADDRESSES WITH NO RESPONSES:
support@moonactive.zendesk.com
info@moonactive.zendesk.com
sales@moonactive.zendesk.com
privacy@moonactive.zendesk.com
Contacted support within the Coin Master game

0 0 vote
Justified complaint?

Suggested solution:

Get what I was promised and what I paid for

Message from Robin from Complain.biz

11 months ago - We have posted a tweet about your new complaint about Coin Master

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Imran Khan
Imran Khan (@guest_1463)
2 months ago

I complete Viking last event and can’t collect reward and now I open my game I get Nothing please do something..