Complaint: Retailers

on 12 November 2018 about Go Local Extra in category Supermarkets / Grocery Stores

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My complaint:

I bout a paysafe on the 5th of November for the Go local convenient store and it and no serial numberabd no 16 digit code on it.. went i took it back they refused to refund me and told me I at to ring paypoint.. so I randomly paysafe card customer service support and sent them a copy of the receipt and they email back saying the shop at to raise claim.. But there refusing to refund me back

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Justified complaint?

Suggested solution:

I would be be happy if you could refund me back with a orignal paysafe please. I can send you copies of the emails if that would be helpful for you.

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