Complaint: Re;Order Number: 27651222 – not received full money back

on 02 January 2019 about Cocosa in category Fashion

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My complaint:

Hi,

I have punched two dresses from the above company. To cut the story short, I have returned them and requested refund. I have paid £216.52 however, I have received refund for amount below:
04122018 CREDIT FROM OURPAY UK ON 2018-12-01 £54.13 £110.26
04122018 CREDIT FROM COCOSA LIFESTYLE LTD ON 2018-12-01 £54.13

Desired solution:

I would like rest of the money back, below you will find a copy of the invoice:
Sale Name: Name:
Delivery Address: Date:
Item
Gina Bacconi Eulalia Cisowska
42 Bradlaugh Crescent NORTHAMPTON Northamptonshire NN3 5GP
1112018 10:18:28 AM
Tax Invoice Number: 32809528
Track No: 5516398388715984
TAX INVOICE
Cocosa Lifestyle Limited
Ogier House, The Esplanade, St Helier, JE 9WG, Jersey VAT No: 113 5398 26
Demelza Dress And Overtop Flamingo Pink Susannah Dress And Overtop Flamingo Pink
Size
UK 16 UK 16
Currency: GBP
Price Quantity
105.76 1 105.76 1
Total
105.76 105.76

Subtotal inc VAT: 211.52
Delivery: 5.00
Total Excl VAT: 180.45
VAT 20.00 %: 36.07
Total inc VAT: 216.52

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