Complaint: Refund

on 08 April 2019 about Netspend in category Financial Services

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My complaint:

On Feburary 27, 2019. There were 5 unauthorized charges credited to my debit mastercard that I didn’t make. Contacted Goggle play on the Feb 28 about the charges. The three lowest where refunded at that present time for the amount of $15.97. The two transactions for $399.98 were kept. Disputed it with Netspend came back no error. Contacted Goggle again, they realized a mistake were made they refunded my funds but Netspend wont reverse the charges and release my funds.

0 0 vote
Justified complaint?

Suggested solution:

Would like my funds to be credited to my account in the sum of $399.98. The money doesn\'t want to refund my money back after Goggle did a charge back to my account

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