Radisson Hotels & Resorts Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Radisson Hotels & Resorts over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Radisson Hotels & Resorts's offerings.

Sentiment data last updated on March 28, 2024

Radisson Hotels & Resorts complaint process

Do you have a dispute or had a bad customer experience with Radisson Hotels & Resorts? Submit your Radisson Hotels & Resorts complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Radisson Hotels & Resorts.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Radisson Hotels & Resorts complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Radisson Hotels & Resorts?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Radisson Hotels & Resorts complaints chart

We have received 24 complaints about Radisson Hotels & Resorts over the last 12 months. The graph below shows a monthly breakdown.

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Radisson Hotels & Resorts complaint statistics

Curious about Radisson Hotels & Resorts's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

69
Total complaints
69
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 69 ratings

How to contact the customer service of Radisson Hotels & Resorts?

Below, you will find the contact information for the complaint department of Radisson Hotels & Resorts. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
0035315138565

You can contact the customer service of Radisson Hotels & Resorts by calling 0035315138565. If you want to reach out to Radisson Hotels & Resorts through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Radisson Hotels & Resorts reviews: (69)

Authentic experiences shared by our community for your benefit.

Horrible Rooms

Complaint from M. ROY on 31 July 2023 about Radisson Hotels & Resorts.

I am filing a complaint regarding our recent stay at the Radisson Covington, Ohio. Our stay was from July 19-23. The hotel smelled like old cigarettes. THE ROOM -Clammy, musty smell. -The carpeting was stained and dirty. -The tub and shower were dirty. -We had to... Read more

Comments: 0
Rating:

Very Unhappy Customer

Complaint from DWard on 18 July 2023 about Radisson Hotels & Resorts.

I had the misfortune to stay at the Radisson Hotel Cincinnati Riverfront on June 20-21 2023. The advertised balcony is not large enough to stand on, there is no river front or river view, just a view of I-75. Then,... Read more

Comments: 0
Rating:

Check In

Complaint from Alanbuckie on 15 July 2023 about Radisson Hotels & Resorts.

After traveling 3 hours with 6 month old baby I was turned away from check-in as I had a copy of my passport and not the original, even though I was a member and had stayed at this hotel before... Read more

Comments: 0
Rating:

Clogged toilet

Complaint from cdeonarine on 03 July 2023 about Radisson Hotels & Resorts.

My family and I were spending our 2nd night at the hotel during our 4 night stay. At around 4:30am, I noticed the toilet was clogged and called the front desk. I was told there is no house keeping and... Read more

Comments: 0
Rating:

Poor Communication

Complaint from Nanccy on 20 June 2023 about Radisson Hotels & Resorts.

Hazel the agent could understand English. I had to repeat my self 4 to 8 times for her to get my Name, Address, phone number and Email. A simple request turned into a hour plus time. Also my last check... Read more

Comments: 0
Rating:

Poor response

Complaint from Tilak k Ghosh on 13 June 2023 about Radisson Hotels & Resorts.

There is no menu card available in room.It took more than 30 minutes to get a response from In room dining staff.Duty manager response was equally poor and unprofessional. Even in breakfast table cutleries are not placed.Butlers are not skilled and... Read more

Comments: 0
Rating:

Food poisoning.

Complaint from Amitkeshan on 05 June 2023 about Radisson Hotels & Resorts.

14 out of 16 family members fell sick after consuming food at Radisson Resort Spa Lonavala another family of 12 complained that 11 of them fell sick too with same symptoms. Read more

Comments: 1
Rating:

Group problem

Complaint from Branko on 30 May 2023 about Radisson Hotels & Resorts.

We have full payed for our group stay in Radisson Blue Scandinavia hotel in Oslo.Because of covid restrictions we have had to postpone our stay in a hotel, letting them know 3 month before , and we have recived the... Read more

Comments: 0
Rating:

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