While Printpal efficiently supplies a wide range of printing products, complaint data from our community has flagged several recurring issues with defective ink cartridges. Common complaints include cartridges leaking, producing poor print quality, and failing to be recognized by printers. Customers also report difficulties in obtaining refunds or replacements from customer service.
To avoid these issues, we strongly advise customers to check product reviews before purchasing and test the ink cartridges immediately upon receipt. If problems arise, contact customer service right away, document all interactions, and take photos or videos of defective items as evidence to support your case.
Do you have a dispute or had a bad customer experience with Printpal? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Printpal.
Our sentiment meter has detected that Printpal complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Printpal, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
We have received 0 complaints about Printpal over the last 12 months. The graph below shows a monthly breakdown.
Curious about Printpal's track record in addressing complaints within the Office Supplies category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Printpal customers. Search, discuss and connect with other people in our community.
Complaint from Marty on 19 June 2019 about Printpal.
Purchased to ink cartridges from Print Pal on line. They both were dried up. Contacted Print Pal, they sent a return mailing form. I filled out the form put the cartridges with the form and sent back to the address... Read more
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