Playtika Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Playtika over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Playtika's offerings.

Sentiment data last updated on April 19, 2024

Playtika complaint process

Do you have a dispute or had a bad customer experience with Playtika? Submit your Playtika complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Playtika.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Playtika complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Playtika?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Playtika complaints chart

We have received 7 complaints about Playtika over the last 12 months. The graph below shows a monthly breakdown.

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Playtika complaint statistics

Curious about Playtika's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

74
Total complaints
74
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 74 ratings

Playtika reviews: (74)

Authentic experiences shared by our community for your benefit.

Credit card charges

Complaint from Ralyruiz on 28 January 2023 about Playtika.

They are charging me on my credit card and I have called and they don't do anything about it Read more

Comments: 0
Rating:

Not receiving complete purchaces

Complaint from 1patricioaizen@gmail.com on 25 January 2023 about Playtika.

I have made purchases and never received all what suppose to come with I have chat with support but keep avoiding to fix problem the never contact back by email either Read more

Comments: 0
Rating:

Unable to use bb plus in bingo blitz

Complaint from Dianne richards on 14 January 2023 about Playtika.

Have been unable to use bingo blitz plus since a payment failed. It is locked and can get no one to unlock it. Has been approximately a month now. As the payment is thru playtiki bingo blitz say its playtikas... Read more

Comments: 0
Rating:

Ignoring reported problems with game

Complaint from Lynn085 on 30 September 2022 about Playtika.

For months I have told them EVERY AD on June's Journey crashes the game. 98% of the ads are just a blank screen. At first they responded and gave suggestions... nothing worked. I have uninstalled and reinstalled the game numerous... Read more

Comments: 0
Rating:

Video Rewards too small!!!!

Complaint from retsof on 12 February 2022 about Playtika.

It seems the more videos I watch in the Slotomania game, the lower they become. They used to average about 7 million for each video watched. Now the rewards are typically 3 million or even less like today.... Read more

Comments: 0
Rating:

Progressive jackpot won but not credited

Complaint from Chici on 11 January 2022 about Playtika.

I was playing The Last Giants in Caesars Slots and I filled the screen on the respins as required to win the jackpot. I was excited because the progressive was 8 trillion dollars. But when I finished the round i... Read more

Comments: 0
Rating:

Complaint

Complaint from Dawn1111 on 30 December 2021 about Playtika.

had won on the bonus round like 62000 something like that was other time few minutes later I won like 1600 I did not receive my coins you can contact me at dawnsantanagraham111@gmail.com phone number 3372135601 Ithat's those where coins... Read more

Comments: 0
Rating:

Payments going wrong

Complaint from Willem on 23 December 2021 about Playtika.

I bought coins to play the game, but something went wrong with this payment. I lost the money and didn't get any coins. Contacting Playtika is useless, their support blames the payment system from Microsoft store and take no action... Read more

Comments: 1
Rating:

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