Parkdean Resorts Complaint Sentiment: Neutral

Our sentiment meter has detected that Parkdean Resorts complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Parkdean Resorts, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Parkdean Resorts complaint process

Do you have a dispute or had a bad customer experience with Parkdean Resorts? Submit your Parkdean Resorts complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Parkdean Resorts.

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Finally, we can turn your complaint into a professional Parkdean Resorts complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Parkdean Resorts?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Parkdean Resorts complaints chart

We have received 19 complaints about Parkdean Resorts over the last 12 months. The graph below shows a monthly breakdown.

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Parkdean Resorts complaint statistics

Curious about Parkdean Resorts's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

389
Total complaints
389
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 389 ratings

How to contact the customer service of Parkdean Resorts?

Below, you will find the contact information for the complaint department of Parkdean Resorts. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
011 44 344 335 3507
Contact form:

You can contact the customer service of Parkdean Resorts by calling 011 44 344 335 3507. If you want to reach out to Parkdean Resorts through their own website, you can use their contact form.

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Parkdean Resorts reviews: (389)

Authentic experiences shared by our community for your benefit.

REFUND NOT GIVEN

Complaint from CHRISTINE101 on 10 April 2021 about Parkdean Resorts.

14 Oct 2020 I booked to go to Wymess Bay Scotland on 12.4.2021 I paid an initial deposit and then monthly DD. Total cost £939.00 Less (£182.00 DD for 1.3.2021) as holiday was cancelled by PD on 26.2.2021 I rang... Read more

Comments: 0
Rating:

Refused refund, lied too

Complaint from Coco1986 on 10 April 2021 about Parkdean Resorts.

I have been refused a refund for ty mawr due to arrive 12421. I was made to use a voucher I had no option to decline last April otherwise I would loose the full amount! I was also informed that... Read more

Comments: 0
Rating:

Refund not completed within 28 Day period

Complaint from TF Bundy on 03 April 2021 about Parkdean Resorts.

Parkdean HQ ed that my refund was on the system and that I would receive my money back within 28 days. It is now day 28 and I have not received any money, I have just been informed that they... Read more

Comments: 0
Rating:

Admin fee attached to resceduled holiday

Complaint from Annacroft on 30 March 2021 about Parkdean Resorts.

Holiday Ref: 8504560 9th to 12th July 2021 Admin fee charged for change of holiday from 3004 - 0305 to 0907 - 1207. This was due to covid. I have only had one vaccination for covid and wouldn't have had my... Read more

Comments: 0
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Cancellation of my booking and deposit

Complaint from glynis08@btinternet.com on 23 March 2021 about Parkdean Resorts.

In Nov 2019 I booked a SUN Holiday to your Whiteley Bay. We had a lovely long weekend on the site and enjoyed it very much. Therefore we booked the same long weekend to return. I rang to pay the balance... Read more

Comments: 0
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refund issues

Complaint from laurabullock1984 on 19 March 2021 about Parkdean Resorts.

I had to cancel my holiday due to my direct debit not being amended when I upgraded m holiday. I requested my cancellation on the 17022021 and the refund was completed on the 18022021. it is now the 19032021 and... Read more

Comments: 0
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Caravan rental refund

Complaint from Memma79 on 10 March 2021 about Parkdean Resorts.

My parents book a holiday last year but because of covid it was cancelled. Do the got a voucher and re booked a bit closer to home. In January my father sadly passed away. My mother asked me to phone... Read more

Comments: 0
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Holiday lost

Complaint from Aimeenicholson on 06 March 2021 about Parkdean Resorts.

Hiya, Not sure where to look, but basically we had a holiday booked for last May as a surprise for my mother's 60th. I booked 2 caravans and had saved hard for this (I'm a loan parent, working 2 part time... Read more

Comments: 0
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useless vouchers

Complaint from Loveallanimails on 02 March 2021 about Parkdean Resorts.

i booked a holiday with the sun newspaper for three nights in cayton bay last year it cost £68 unfortunately we went into second lock down midnight Thurs as we were due to go the following Monday . We were given... Read more

Comments: 0
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Disappointment

Complaint from Staceysmith on 15 February 2021 about Parkdean Resorts.

I am becoming very frustrated with the Booking I made - which I now 100% regret. I made a booking via The Sun Holiday £9.50 deal. When I went to process the booking, I noticed there was no option to add... Read more

Comments: 0
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