Parkdean Resorts Complaint Sentiment: Neutral

Our sentiment meter has detected that Parkdean Resorts complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Parkdean Resorts, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Parkdean Resorts complaint process

Do you have a dispute or had a bad customer experience with Parkdean Resorts? Submit your Parkdean Resorts complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Parkdean Resorts.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Parkdean Resorts complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Parkdean Resorts?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Parkdean Resorts complaints chart

We have received 19 complaints about Parkdean Resorts over the last 12 months. The graph below shows a monthly breakdown.

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Parkdean Resorts complaint statistics

Curious about Parkdean Resorts's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

389
Total complaints
389
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 389 ratings

How to contact the customer service of Parkdean Resorts?

Below, you will find the contact information for the complaint department of Parkdean Resorts. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
011 44 344 335 3507
Contact form:

You can contact the customer service of Parkdean Resorts by calling 011 44 344 335 3507. If you want to reach out to Parkdean Resorts through their own website, you can use their contact form.

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Parkdean Resorts reviews: (389)

Authentic experiences shared by our community for your benefit.

Lack of cleaning

Complaint from Hat09 on 29 May 2021 about Parkdean Resorts.

When we arrived at the caravan we were upset at the surroundings, and were even more upset and disappointed when we went inside the caravan. There was literally dog hair all over the carpets, like someone had just deshedded a... Read more

Comments: 0
Rating:

Caravan

Complaint from Leannebrown4@hotmail.co.uk on 28 May 2021 about Parkdean Resorts.

Hi i would like to make a complaint about our caravan we have just getting back from a week away at southness caravan park the caravan when we arrived was not clean the pans had food on them the floor... Read more

Comments: 0
Rating:

Poor service

Complaint from Julie finn on 24 May 2021 about Parkdean Resorts.

No problem with our early contactless arrival, first impression of the lodge was good. We noticed the radiator in the double room was not working after the first night, this was reported to the staff who came to our lodge... Read more

Comments: 0
Rating:

Caravan not prepared

Complaint from MMADM on 24 May 2021 about Parkdean Resorts.

Disappointed on cleanliness of accommodation on arrival. We were the first to use following lockdown so plenty of time to ensure accommodation was up to the standard expected of Parkdean Holiday Resorts. The carpet was stained a number of... Read more

Comments: 0
Rating:

Cancellation unethical

Complaint from Handunnx on 18 May 2021 about Parkdean Resorts.

My holiday was booked and I paid £80. I was not advised during booking that I would owe another £50. I then received an email on 14th may to advise the holiday had been cancelled. I’m very confused. I didn’t... Read more

Comments: 0
Rating:

Holiday booking

Complaint from Jakebaggott96 on 18 May 2021 about Parkdean Resorts.

I booked a holiday through the sun holidays, for the 23rd April 2021 Booking ref 8598970. I wasnt aware that there was an oustanding amount to you owed for £24 until i found your email in my spam folder, i... Read more

Comments: 0
Rating:

Cancellations have ruined my holiday.

Complaint from stagg on 12 May 2021 about Parkdean Resorts.

I have booked a holiday with a private owner on your lizard point parkdean site 3 The Heathers. I was travelling down with 3 other separate family bookings who booked up on your touring field. 29th May- 5th June Paula Stagg -Tent... Read more

Comments: 0
Rating:

Refund

Complaint from KJ on 11 May 2021 about Parkdean Resorts.

This company is a joke. My mother in law booked a holiday break with the family, however, she has sadly passed away recently. We have contacted Parkdeans joke customer services on numerous occasions. I then sent a copy of the... Read more

Comments: 0
Rating:

Booking 8732410

Complaint from Cla on 10 May 2021 about Parkdean Resorts.

I had an original booking for camping 17th July 2021 I contacted your live chat and was upgraded to a caravan at a different site but the wrong dates were booked . The agent booked us from the 16th July and... Read more

Comments: 0
Rating:

Paid for services that were unavailable

Complaint from StefO on 07 May 2021 about Parkdean Resorts.

I paid for four entertainment passes and then due to Covid regulations there was nothing we could access. I actually ended up buying £45 worth of activities so that the kids had stuff to do. When I spoke to customer... Read more

Comments: 0
Rating:

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