While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Panera Bread over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 7 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.
Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Alberta on 27 December 2020 about Panera Bread.
Since the pandemic I have ordered take out every week or 10 days. A few months back I got home with my order and one of my soups was missing. They said they had realized that after I... Read more
Complaint from GaryHartcorn on 24 December 2020 about Panera Bread.
Ordered almost $60 of food on line. Got home to find order was short. Had to get back in my truck, yo back to store to get food they forgot. When I told them about my problem, there answer was... Read more
Complaint from ambersargent@outlook.com on 23 December 2020 about Panera Bread.
Placed order for steak and cheese sandwich which came with 2 little scraps of meat thrown on it.Also ordered a chicken sandwich which was not toasted and had a spoon of schreded chicken in the middle of bread.Allthe bread was... Read more
Complaint from LoyalPBConsumer on 20 December 2020 about Panera Bread.
Sooooo why remove strawberry cream cheese? It’s the only other basic flavor on the menu now besides plain.. ew. Please put back the strawberry cream cheese on the menu. Its ridiculous. So take away strawberry and keep chives and onion... Read more
Complaint from MattMoto on 19 December 2020 about Panera Bread.
The whole cobb I ordered on 18 December had only 2 small cubes of avocado, half an egg, and extremely sparse bacon bits, with quite a bit of the salad being wilted. Read more
Complaint from Tortured Employee on 17 December 2020 about Panera Bread.
I should be grateful for a fee lunch from my company for Christmas, but I was less than enthused when I learned we had to select a cold box lunch from Panera Bread. On a cold winter day,... Read more
Complaint from Gvines on 16 December 2020 about Panera Bread.
The instructions say all blanks must be filled in order to create an order, BUT there are no spaces to fill. A small asterisk says all spaces must be filled, but the asterisk goes no where.. There was no... Read more
Complaint from Hjay on 11 December 2020 about Panera Bread.
I’m complaining about an order i placed on a turkey sandwich. Not only did the turkey have a weird smell to it, the sandwich was mostly just veggies and barely any protein. And i paid $10 for that sandwich and... Read more
Complaint from Kyrakozar on 11 December 2020 about Panera Bread.
I ordered a chicken cesear salad and I did not get any chicken that is more money and I didn’t get what I wanted Read more
Complaint from DKees on 08 December 2020 about Panera Bread.
The portion of the Macaroni and Cheese is pathetic. It cost me over $8 for the Mac n Cheese and a small coke. I was shocked how small the portion was. It looked like a child portion. Very disappointed! Read more
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