While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Panera Bread over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 7 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.
Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from traykmi on 17 August 2021 about Panera Bread.
I picked up my carry-out order number 609940969 on Monday, 8162021. When we got home and split up our order we found everything we ordered EXCEPT that the apple while looking okay was in fact very soft and rotten on... Read more
Complaint from Sybilll on 12 August 2021 about Panera Bread.
When i pulled up to the Drive Thru I could barely hear the cashier Ammon. I wanted a breakfast sandwich with a scrambled egg. They did not have scrambled eggs, so i order my sandwich with egg whites,... Read more
Complaint from KarenW on 29 July 2021 about Panera Bread.
I was disappointed and a little aggravated when I got home with my carry out order, it did not have napkins or utensils. Also I did not get a receipt for my purchase. It was a good thing... Read more
Complaint from Lexi518 on 08 July 2021 about Panera Bread.
I waited very long in line for my order when I got home to eat I noticed that my salad was extremely old (Tarnished Lettuce). I eat at this location ALL THE TIME this has never happened... Read more
Complaint from B. Sojka on 30 June 2021 about Panera Bread.
I signed up for your coffee program and now I am hooked. I typically try to use the self serve kiosk. I order the dark columbia ice coffee every time. I do like the rich flavor. Actually it is the... Read more
Complaint from bwade on 26 June 2021 about Panera Bread.
I visited this location today. I ordered 2 full salads and 2 teas to eat in the dining room. When my name was called out it was in a to go bag. When husband said that it was for the... Read more
Complaint from ckoziol on 25 June 2021 about Panera Bread.
I have been ordering from the above-Panera for 3- years and stopped ordering about 6-mths ago because, I either don't get the right food, it's cold, driver's drop off my food somewhere else. I received spoiled orange juice, took... Read more
Complaint from Lo1253 on 15 June 2021 about Panera Bread.
I purchased a frozen strawberry lemonade this afternoon for $3.89. Much to my shock and dismay, it was 23 foam and not frozen; a total waste of my money!!! I was in a hurry so I didnt go back in... Read more
Complaint from Randy R on 12 June 2021 about Panera Bread.
$40.32 for two Pic Two, salad and three iced drinks. One of the sandwiches was for gluten free so no bun. The 12 smoke house Chx filled half of the small cup. No fork included. Did have my spoon for... Read more
Complaint from BLeone on 08 June 2021 about Panera Bread.
We called ahead of time to order a sandwich, and when someone finally answered they hung up. This happened twice. We then called to speak to the manager and the same thing happened. I went in the... Read more
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