While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Panera Bread over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 18, 2024
Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 7 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.
Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Darin on 26 August 2020 about Panera Bread.
For a salad and sandwich my order came to nearly $17.. a great cost saving tip for your company... over staffed 10 employees just standing around.. cut out wasted staffing and push the savings to the consumer.. until that happens... Read more
Complaint from Bradjoy on 26 August 2020 about Panera Bread.
My husband and I both ordered a grain bowl. Mine was normal size. My husbands was half the size of mine but we paid the same price. It was as if they had run out of Ingredients and tried to... Read more
Complaint from CG on 26 August 2020 about Panera Bread.
Hi, I went to the Waterford, Michigan Panera Bread on Tuesday, August 25, 2020 at 6:24 pm. I placed an order for you pick 2: the 12 Bacon Turkey Bravo Sandwich and 12 Asian Sesame Chicken salad. When I... Read more
Complaint from Sharlene Turner on 25 August 2020 about Panera Bread.
Ordered a Thai Garden Chicken Wonton on your website and received a SALAD! After speaking with the Manager? She told me that the menu online is three years old and how tired she was of people calling about wrong orders!... Read more
Complaint from Bad Sandwich Experience on 25 August 2020 about Panera Bread.
On August 20, 2020 I purchased a sandwich ($12.92), using my bank CC, at the Gig Harbor, WA Panera Bakery for lunch. The next day I noticed a gratuity ($535.83) had been added on the receipt, without my approval.... Read more
Complaint from eatfood16 on 24 August 2020 about Panera Bread.
I am a 65 year old handicapped senior citizen. Using your mobile App I ordered the Soupsandwich Family Feast, and selected a time to pick it up... I was delayed by 20 minutes with the pick up time,but when... Read more
Complaint from Blue152 on 23 August 2020 about Panera Bread.
employees are give a schedule to follow. A manger or opener should be held to the same standards as another employee. Arriveing late to open a store is unexpectable, Four other employees arrived on time having to wait to be... Read more
Complaint from Mazurl on 22 August 2020 about Panera Bread.
Purchase 2 turkey BLT for under $20 about a month ago. Expensive but delicious. We received a slice of pickle and chips. Perfect. Went to the same Panera last night and was charged $22. The bread was stale... Read more
Complaint from karinag619 on 20 August 2020 about Panera Bread.
these past two times ive been to this location the macaroni has been awful and it saddens me because thats what i look forward to it but im disappointed not sure if i ever want to purchase macaroni again Read more
Complaint from Stephaniedisilvio on 19 August 2020 about Panera Bread.
I wouldn't normally complain however this is the second time I've ordered bread bowls with our soup and mac and cheese and have not recieved them in our order. Read more
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