While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Panera Bread over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 18, 2024
Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 7 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.
Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Notalemming on 09 September 2020 about Panera Bread.
Having waited in line for 5 minutes while the customers in front of me were shouting their orders to the server, when it was my turn, I decided to pull down my mask so she could hear my order. She... Read more
Complaint from Luka 1 on 08 September 2020 about Panera Bread.
My name was spelled wrong on my order Read more
Complaint from Shastings6136 on 05 September 2020 about Panera Bread.
Good afternoon, I would like Panera bread to bring back the tortellini Alfredo because this was my main dish I got every time I came. Read more
Complaint from Amwatki on 04 September 2020 about Panera Bread.
I’ve been coming to Panera since it opened. Blueberry bagel strawberry cream cheese, use to be blueberry cream cheese that was taken away and you removed the strawberry. I stop every morning and a lot time come back... Read more
Complaint from Joyboy on 31 August 2020 about Panera Bread.
During the month of August 2020, we attempted to use a gift card and was advised it has no pin number. We were told by the clerk taking our order to call Panera Bread to get the balance. ... Read more
Complaint from mthorsten on 30 August 2020 about Panera Bread.
I purchased a whole sandwich and bowl of soup. I received a cup of soup instead of bowl size, however, paid for bowl. I am a loyal customer and this is second time at this location my order has been... Read more
Complaint from Atrout on 28 August 2020 about Panera Bread.
We have been to Panera bread through the drive thru a lot in the last recent months. Today 82820 at 1:40 pm, Cafe Order Number 1373370, we received the incorrect order in our bag and had already drove away. It... Read more
Complaint from PeytonMonroy on 27 August 2020 about Panera Bread.
I went to Panera Bread and ordered a bowl of broccoli cheddar soup. I ate half of it and felt a big piece of something in my mouth, and I pulled it out and it was a big piece of... Read more
Complaint from Angie Parr on 27 August 2020 about Panera Bread.
I ordered the oatmeal through my app, for rapid pick-up... I ordered it, it had no trouble ordering it, it said it was available and everything.. When I went to pick up my order, they said it wasn't available.. This... Read more
Complaint from Kimwagnef on 26 August 2020 about Panera Bread.
Dodge street location seems to have a time remembering things for our orders. The first time is was the croutons and the tomatoes. The second time it was the hard boiled and the chicken. The 3rd time it was the... Read more
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