While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Panera Bread over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 7 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.
Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Mathew123 on 22 September 2020 about Panera Bread.
On 920 I went to Panera Bread in Granada Hills There was an advertisement on the front door stayting that if you sign for there unlimited coffee today it’s going to be free I ask the front register worker if I... Read more
Complaint from Covid 19 on 22 September 2020 about Panera Bread.
I went after what they claim are their business hrs and several of available tables were dirty. After I left I called and was hung up on 3 times. Weren’t answering. I finally got through and the manager gave me... Read more
Complaint from Mistreated on 22 September 2020 about Panera Bread.
I am a panera customer and also a Doordash delivery driver. Everytime I go to pick up a delivery order I feel so much animosity directed my way from both management and associates in this panera restaurant because I happen... Read more
Complaint from cmurphhorses on 22 September 2020 about Panera Bread.
My complaint is about the location in the Feinberg Pavilion. My mom and decided to eat there the other day, however the service was terrible. The staff was ignorant and rude. The bagels weren’t even wrapped up and just thrown... Read more
Complaint from davis.brandi73.bd@gmail.com on 20 September 2020 about Panera Bread.
I order doordash did not receive the whole order called and got transferred three different times to three different people finally was told I would get a credit and she hung up on me I have no names because they... Read more
Complaint from Pooky on 18 September 2020 about Panera Bread.
My colleagues and I all placed our orders online for pick up. I drove down to the restaurant and placed another take out order for a colleague who did not use the online app. While I waited for that order... Read more
Complaint from Martinezequiel on 16 September 2020 about Panera Bread.
I’m drinking a coffee and I’m sweating. I’m skinny. I’ve been coming for more than 5 years and it is always like this. Unacceptable Read more
Complaint from Invisible on 15 September 2020 about Panera Bread.
Asking customers to wear a mask is the height of ignorance and stupidity. Only the basest most pathetic cowards on earth require this who have no dignity or ability to care for themselves. You should be ashamed of yourselves for... Read more
Complaint from keeley12 on 15 September 2020 about Panera Bread.
091420: I ordered food for pick up and took the food home to eat. After eating the chili and sandwich, I bite into the apple and it was rotten in the middle. It was disgusting.. Read more
Complaint from Rimlapper on 14 September 2020 about Panera Bread.
My companion and I both ordered your pick 2 and two fountain drinks. Total $28.and change. The product was excellent in taste and quality. The portion size was not sufficient. I believe in making a profit and don’t deny you... Read more
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