Complaint: Paid to some one eles

on 26 October 2018 about Highley Post Office in category Mail Services

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My complaint:

I paid my rent on a payment card and the put the wrong number in so the money went to someone eles now I’ve got to wait for 10 days before I can get it back so I’m in rent arrears because of this not happy will never be using post office at co-op in highley bridgnorth again…

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Justified complaint?

Suggested solution:

I think as they made the mistake they should off paid my rent now not make me wait 10days

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