Complaint: order not being delivered

on 26 February 2019 about Maryland Chicken in category Fast Food / Delivery / Takeaway

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My complaint:

I am complaining about maryland chicken on narbourough road as I rang them since half nine and they never turned up with my order kept getting told the driver turned up when he never and kept getting told that the driver was on his way bk but never did so they blocked me now for no reason

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Justified complaint?

Suggested solution:

they need to respect there customers and not keep them waiting or telling them that there order is on the way of its not

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