British Airways complaint: Not allowed to fly

Complaint from MInicat78 reported on 21 February 2021 about British Airways

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My complaint:

My husband is trying to get back to the UK because we are moving house on Wednesday 24th February. He has had a negative Covid test. He is not allow to fly because the test is … IN ITALIAN!
Get a grip!

Suggested solution:

Pay my husband compensation - he is scrabbling around to find ANY FLIGHT back to the UK - and don't be so by stupid - in ITALY the tests are IN ITALIAN!

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