Complaint: Never answers phone

on 16 July 2019 about CVS Health in category Healthcare

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My complaint:

I sat and called and waited online for 45 min the first time so i hung up then waited a hr later and called again and waited on hold again 30 min my roommate called and asked to speak to assist. Manager she said its filled i live less than 2 miles away, when i got to the pharmacy on bell rd and delwebb, they closed tje. Pharmacy doors as i walked in at exactly 7pm. I waited 5 days for 1 prescription to get filled . Im tired of waiting for them to answer the phone last time i walked in and nobody was waiting for no prescriptio btut yet they dont answer the phone . To me it pure laziness pharmist. I moved all my 8 prescriptions to walgreens.

0 0 vote
Justified complaint?

Desired solution:

My solution is answer the ohones their is usually 3 or more up there working 2 are just usually walkin around doin nothing. Turn off automatied calls to pharmacy and make them answer the phone.

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