While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.
Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.
According to our complaints database, some common complaints about Netflix include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.
Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Yasmin on 08 August 2020 about Netflix.
In the series Rick and Morty, where there is (bleep) in English subtitles, the Turkish translator put unnecessarily very abusive language words in Turkish subtitles. I check them with English translation, there is no such a words in English subtitles. Also in... Read more
Complaint from Kimble on 08 August 2020 about Netflix.
I had called netflix 2 get my netflix to standard version instead of HD several months ago i. Which was changed but they charged for 2 different accounts. I had to change my email and cancel the other email.... Read more
Complaint from Greysonsmom0803 on 08 August 2020 about Netflix.
I keep getting a black screen on several shows on Netflix for weeks now. I’ve paid for it this month and haven’t even watched it. Read more
Complaint from sgcwabani85@gmail.com on 07 August 2020 about Netflix.
So i decided to subscribed today the 7th August and i was helped by 2 representatives with activation of my account , the second ... Read more
Complaint from Tassie7249@gmail.com on 07 August 2020 about Netflix.
Do you issues that I’m having is that most of the content on Netflix now that I would like to watch is in another language and has subtitles. I really don’t like this feature and I’m seriously thinking about quitting... Read more
Complaint from krblomstrom@yahoo.com on 06 August 2020 about Netflix.
Meryl Streep movie was supposed to last an hour and 47 minutes. We tried four times and the movie stopped at 47 minutes. The cost for the movie was $3.99. We need a refund. Thank you Read more
Complaint from Lara borg on 05 August 2020 about Netflix.
Hi i needed to stop my netflix membership and i canceled it and it was sucessfull..then after 2 days i received a message from the bank stated that i had paid for netflix and i went to check my account... Read more
Complaint from Gourav Banerjee on 05 August 2020 about Netflix.
The subscription amount of Rs 199 for Netflix for the month of August got debited two times, once on 4th August 2020, 10:30pm and then on 5th August 2020, 5:13am. Netflix is denying that they received the amount debited... Read more
Complaint from rfreye2000@yahoo.com on 05 August 2020 about Netflix.
While watching movies, the signal keeps dropping out. Read more
Complaint from Loz2222 on 05 August 2020 about Netflix.
Netflix have been taking £8.99 out of my bank account for 2 separate Netflix accounts for at least 2 years. According to Netflix they have been cancelling inactive accounts yet they have continued to allow my account to run despite... Read more
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