Netflix Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

Netflix complaint process

Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Netflix?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Netflix complaints chart

We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.

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Netflix complaint statistics

Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!

1382
Total complaints
1382
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 1382 ratings

Netflix customer service FAQ:

Why should I file a complaint about Netflix on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.

What types of complaints can I file about Netflix on Complain.biz?

You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.

What are the most common complaints about Netflix?

According to our complaints database, some common complaints about Netflix include:

  • Billing problems: Some customers report unexpected or incorrect charges on their invoices, difficulty canceling subscriptions, or unauthorized charges.
  • Content quality issues: Some customers report low-quality video or audio, buffering issues, or content that doesn't match descriptions or ratings.
  • Technical problems: Some customers report difficulties accessing the service, logging in, or using certain features.
  • Subscription issues: Some customers report difficulty changing or canceling their subscription, or being charged for a subscription they thought was canceled.
  • Customer service issues: Some customers report difficulty reaching Netflix customer service representatives or receiving unsatisfactory responses to their inquiries.

Can I expect compensation or a refund if I file a complaint about Netflix on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Netflix customer service directly?

After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.

How to contact the customer service of Netflix?

Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-579-7172
Webcare email:
customerservice@netflix.com
Corporate HQ address:
121 Albright Way, Los Gatos, CA 95032
Contact form:

The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Netflix reviews: (1382)

Authentic experiences shared by our community for your benefit.

Cuties, get rid of this crap

Complaint from Steve K on 15 September 2020 about Netflix.

I am appalled with Netflix for promoting what is nothing less than soft-core child pornograph. Why would you consider it a good idea to promote the sexualization of children? I have posted this complaint on Complain.biz. Read more

Comments: 0
Rating:

Disgusted with content

Complaint from Mac74 on 15 September 2020 about Netflix.

I am very disturbed by the release of Cuties. I’ve enjoyed Netflix and I’m absolutely stunned they’ve allowed this child porn (IMO) If this is the type of content they find acceptable, I won’t be supporting them any longer. Read more

Comments: 0
Rating:

Cuties

Complaint from jamiesias on 15 September 2020 about Netflix.

You shouldn't air a series about little girls tweaking. Touching eachothers butts. This is absolutely disgusting. And giving pleasure to pedophiles. Who would even be okay with filming sexualization of little girls??? Read more

Comments: 0
Rating:

Cuties

Complaint from jlaroberson on 15 September 2020 about Netflix.

I feel it is so disgusting that Netflix is airing this movie Cuties - It is only wetting the appetite of the Pedophiles lurking around our children. We have all of this attention on whose lives matter...how about add innocent... Read more

Comments: 0
Rating:

Disgusting exploitation of CHILDREN

Complaint from Luna27 on 15 September 2020 about Netflix.

“Cuties” is an extremely disturbing and disgusting attempt to put children in front of a camera, have them barely dressed, dancing graphically and sexually and talking about sexual themes to “explore their femininity” and call it a movie. Guess what?... Read more

Comments: 0
Rating:

CUTIES the series

Complaint from soniakeller on 15 September 2020 about Netflix.

Its child pornography and exploits little girls. CUTTIES is a show on Netflix Read more

Comments: 0
Rating:

Bring back the OA

Complaint from ObscuredPariah on 15 September 2020 about Netflix.

Netflix really canceled one of the few shows that felt captivating and immersive to me and so many others, there have been protests and even hunger strikes and they still say the decision is made. Well I refuse to believe... Read more

Comments: 2
Rating:

Inappropriate movie

Complaint from RJC1988 on 15 September 2020 about Netflix.

I am making a complaint on the recent movie that was allowed to be showed. Cuties Cuties features pedophilia and encourages pedophiles for by sexualizing children, it is disgusting and shameful. Children should NEVER! Be featured as sexual objects for sick... Read more

Comments: 0
Rating:

Cuties movie

Complaint from Surfy on 15 September 2020 about Netflix.

I feel this is a very inappropriate movie. The girls are only 11 and theres some very disturbing scenes especially with the amount of child trafficking going on these days and pedos out there Read more

Comments: 0
Rating:

Cuties

Complaint from ddchaffin1953@gmail.com on 15 September 2020 about Netflix.

What is wrong with Netflix? When did you start supporting pedophiles? You’re fanning the flames of evil. Take it down. Read more

Comments: 0
Rating:

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