While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.
Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.
According to our complaints database, some common complaints about Netflix include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.
Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Heather Madsen on 29 April 2020 about Netflix.
For the last 7 months we were getting charged by Netflix twice. I called Netflix and they said they could only refund me back for the last 3 months. Called the financial institution and they couldn't help me either because... Read more
Complaint from assassin16 on 29 April 2020 about Netflix.
As per usually Netflix was supposed to release the flash 8 days after its initial release. The last release was back in 2018 (season 4). Season 5 was supposed to be released in May 2019 already in and yet no... Read more
Complaint from PISSEDOFF on 29 April 2020 about Netflix.
Netflix deducted $15.99 from my checking account on 42520 and I've NEVER been a subscriber to their service! I called their customer service line and got a recording stating that English customer service isn't available?????? I've called 5 times and... Read more
Complaint from Seema Sharma on 29 April 2020 about Netflix.
Auto payment of 799 is done without intimation, I would like to change the card no. Also Read more
Complaint from Muralikumar on 29 April 2020 about Netflix.
Hi Team, This is kindly to bring to your notice, Rs. 799 has been automatically deducted from my account for Netflix on 25Apr2020.However I did the Netflix subscription just before 1 month for the first time and also I knew that... Read more
Complaint from Sharobime@gmail.com on 29 April 2020 about Netflix.
All of a sudden today Netflix wont open with error message NW-2-5 Inspite Netflix network connection Check was successful Read more
Complaint from terismith@cablelynx.com on 29 April 2020 about Netflix.
Don't understand...Netflix produces so many shows, some total crap, why cancel this unique show? What is wrong with a positive faith show? Read more
Complaint from Syedershad on 29 April 2020 about Netflix.
For one month watch I subscribed Netflix but you guys are doing auto debit why doing so refund my money Read more
Complaint from babita8raj@gmail.com on 29 April 2020 about Netflix.
With respect I state that my Netflix plan was upgraded from basic to HD without my permission. I was using 199Rs plan but suddenly I found that o 25 April they changed for 649Rs. Apart it automatically debited from my debit... Read more
Complaint from kapoorkritika568@gmaik.com on 29 April 2020 about Netflix.
I hv subscribed for netfix in march 2020 with ;ob no 9891947447 through my credit card. I hv noticed that you hv deducted from my credit card the next month subscrition without my authority. You are therefore directed not deduct... Read more
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