Complaint: Need a refund for food not eatable.

on 10 December 2018 about Sky Dragon Restaurant - Santa Rosa in category Restaurants

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My complaint:

I ordered a delivery order (I have done this many times before) i ordered sizzling rice soup, an order of egg rolls. Everything was much colder than it usually is. I also ordered 2 house fried rice, and also an order of almond prawns. They brought the food with almond chicken instead of almond prawns. The rice tasted so bad we couldn’t eat it. I threw it out. I called and complained about the almond chicken and the rice. I asked for a refund of both orders of rice and the almond chicken. They brought $15 cash to my house the next day. That was only enough for the almond chicken. Since we could not eat either I should get a return for both of the rice as well.

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Justified complaint?

Suggested solution:

A refund for 2 orders of house dried rice.

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