NCF Living Complaint Sentiment: Neutral

Our sentiment meter has detected that NCF Living complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with NCF Living, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

NCF Living complaint process

Do you have a dispute or had a bad customer experience with NCF Living? Submit your NCF Living complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of NCF Living.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional NCF Living complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about NCF Living?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

NCF Living complaints chart

We have received 4 complaints about NCF Living over the last 12 months. The graph below shows a monthly breakdown.

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NCF Living complaint statistics

Curious about NCF Living's track record in addressing complaints within the Interior shops category? Dive into the all-time complaints data right here!

33
Total complaints
33
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 33 ratings

How to contact the customer service of NCF Living?

Below, you will find the contact information for the complaint department of NCF Living. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
0330-9120-355
Contact form:

You can contact the customer service of NCF Living by calling 0330-9120-355. If you want to reach out to NCF Living through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

NCF Living reviews: (33)

Authentic experiences shared by our community for your benefit.

Dirtystained sofas

Complaint from Suraya on 30 June 2022 about NCF Living.

I brought brand new sofas and was expecting brand new sofas delivered to me! Instead I get delivered dirty and stained sofas and got told that they will replace it if I call to tell them it came dirty and... Read more

Comments: 0
Rating:

Faulty Mattress and refusal to deal with it

Complaint from CaptainG on 31 May 2022 about NCF Living.

New mattress delivered November 2021. Stitching is coming apart and they say its caused by us turning the mattress….unbelievable. They refuse to identify a person to take ownership Companies House record shows owner as a Mr Hussain from Birmingham but records... Read more

Comments: 0
Rating:

Rude and unconcerned customer service team

Complaint from Mrs Fraser on 24 May 2022 about NCF Living.

purchased a corner sofa from the uddingston branch on 30.04.22. Went with this company has I was advised the delivery was 10-14 days, which was great as I have moved into a new house and have no furniture. I only got... Read more

Comments: 0
Rating:

Defective reclining sofa

Complaint from MRS P on 22 May 2022 about NCF Living.

We bought 2 x 2 seater reclining sofas, the arm on one dropped, after months of chasing them, they finally sent someone to look, they ripped off the covering inside the arm to reveal the wooden frame was broken! They... Read more

Comments: 0
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Defective sofa

Complaint from JussieKaurD on 12 May 2022 about NCF Living.

Sofas arrived February 2022...the two seater recliner is fine but the 3 seater is making really loud noises when reclining, it is not aligned properly and feels unstable. I reported it to NCF Living and am having to constantly chase them.... Read more

Comments: 0
Rating:

Disgusted customer

Complaint from Dizzyissy@live.co.uk on 04 May 2022 about NCF Living.

Bought a 2 two seaters from the birkenshaw,Uddingston branch on the 8th May 2021 and paid in full using my debit card. Didn't receive sofas till June and by the 9th of August I went to the shop and... Read more

Comments: 0
Rating:

Overcharged for goods

Complaint from Amanda64 on 04 May 2022 about NCF Living.

After trying to claim on the insurance I took out for our faulty sofas I had to find our original paperwork for the furniture. Upon reviewing this I discovered that at the time of purchase I was overcharged by £600.... Read more

Comments: 0
Rating:

Missing order

Complaint from Iris Devlin on 16 March 2022 about NCF Living.

Table and four chairs ordered 2-2-22 we were told they were stock, we decided we may need two more chairs which were also in stock so paid for six chairs and table, got email would be delivered the next week,Great... Read more

Comments: 0
Rating:

Sofa bought

Complaint from Tellithowitis on 02 March 2022 about NCF Living.

Terrible customer service and delivery .. paid insurance for 5 years only had sofa 2 mth and one of sofas is faulty Read more

Comments: 0
Rating:

Bed delivered but unusable

Complaint from JonathonBerg on 24 December 2021 about NCF Living.

I ordered a super king sized bed on 3rd September 2021, for delivery by the end of the year. I had to contact NCF in December to get a delivery date, which was provided as Tuesday 21st December. The bed... Read more

Comments: 2
Rating:

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