While some customers may still be encountering a bad experience, our sentiment meter has detected a -50% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 18, 2024
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We have received 36 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Angela_a on 26 February 2023 about Mytrip.com.
I cancelled a flight with mytrip and a refund was agreed 121222! As of today 260223 still no refund has been received! They will not reply to email and on the phone just say it’s been sent! Booking reference: O3Q7SS Read more
Complaint from Alexjack on 24 February 2023 about Mytrip.com.
My trip canceled for the flight back last year and said they were giving money back now it’s 4 months later no money I get onto them they say the airline is holding the money get in contact with them... Read more
Complaint from MICU9Z on 19 February 2023 about Mytrip.com.
I made a booking to travel on 03022023 and received the itinerary with a travel date showing 03302023, When I checked the iternary and informed my trip over the phone that the travel date went wrong in the itinerary.... Read more
Complaint from Preiss on 18 February 2023 about Mytrip.com.
Lufthanza cancelled our flight in December 2021. We are still waiting for a refund for two passengers. MyTrip has reunded one ticket, but not the other two. Call centre just says we have to wait. Read more
Complaint from TMV on 04 February 2023 about Mytrip.com.
I was charged 3213.97$ for tickets that cost 1722Euros. This is a 100% commission. The company refuses to return the money. My proof is Read more
Complaint from KevinCadwell on 03 February 2023 about Mytrip.com.
I booked an airasia flight through Mytrip and the flight got rescheduled meaning I could not make that flight. Airasia said I was entitled to a refund but Mytrip have refused to give me my refund even though they have... Read more
Complaint from frustrated and annoyed on 24 January 2023 about Mytrip.com.
I purchased a ticket through this website agency and I saw that I could add additional baggage online after booking my ticket as it would be cheaper than purchasing this at the airport. After purchasing this ticket I tried to... Read more
Complaint from Claudialo on 23 January 2023 about Mytrip.com.
I bought 2 tickets from USA to Mexico according to my trip the baggage was included but in the airline was not. I called my trip to clarify and they told me to buy the baggage and after my trip... Read more
Complaint from Venky on 23 January 2023 about Mytrip.com.
I have booked flight from Oslo to Hyderabad, Oslo to Copenhagen SAS flight and then Copenhagen to Hyderabad is Air India flight. I have seen website SAS flights are getting delayed so if it happens then I will miss my... Read more
Complaint from Dianey on 16 January 2023 about Mytrip.com.
I booked a flight for 2 people from East Midlands Airport to Faro departing with Ryan Air and returning with Jet2. I asked for 1 person to have 10kgs of cabin luggage on each flight. After I checked into Ryan... Read more
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