While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
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We have received 33 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from NadavR on 12 June 2021 about Mytrip.com.
I accidentally booked a one way flight instead of round trip through “mytrip” with air europa airlines. This airline company has a 24 hours cancellation policy but when I called (after a few minutes) to the representatives in “mytrip” they... Read more
Complaint from kschubs on 02 June 2021 about Mytrip.com.
My flight was booked for 4th April 2020 from London Heathrow to Bali through the travel agency 'mytrip' (Corp. ID no. 556538-1265) with Malaysian Airlines. The cost of the total return flight was £1,002.19. Both flights had a stop... Read more
Complaint from Bozena on 29 May 2021 about Mytrip.com.
I couldn't booked flights without paying for a seats first. Website didn't have option choosing random seats for me without paid. I made complain about that but I was completely ignore. Few days later when I was doing check in... Read more
Complaint from Grem on 27 May 2021 about Mytrip.com.
I booked flights to New Zealand for September 2020 however this was cancelled due to the pandemic. The tickets were transferred to a Flexi ticket. I phone their customer service team on 24.05.2021 to rebook flights. There was a difference... Read more
Complaint from GT on 20 May 2021 about Mytrip.com.
I purchased 4 flights via MyTrip (Order: L2AECA, Booking: WA5FHS) on 1412020 which was cancelled due to Covid travel restrictions on 1472020. I am still waiting for a refund. No-one responds to my emails. Read more
Complaint from L8QXPD on 12 May 2021 about Mytrip.com.
Dear MyTrip, Let me start by saying I am convinced My Trip company is running a scam. Nothing else would explain how their staff are trained to engage and react to way they did to my request to make changes to... Read more
Complaint from T.S. on 10 May 2021 about Mytrip.com.
Hello, I booked a flight from Guatemala City to Cancun with Mytrip.com for around 92€. Mytrip added a fee of around 48€ for the luggage. So when I hit the payment button it showed a price around 140€. But when I... Read more
Complaint from 5 months on 08 May 2021 about Mytrip.com.
I had to cancel my flight as I was flying up to Townsville to see my dying mum but she passed away an hour before my flight left so I canceled my flight and requested a refund. It has now... Read more
Complaint from Ranjitathapamagar on 06 May 2021 about Mytrip.com.
I have flight on my 19 of may 2021 and due to lockdown in our country i need to cancel my trip and wanted to change the booking but there was no response by customer service they don’t even pick... Read more
Complaint from Michael Murphy on 03 May 2021 about Mytrip.com.
Due to travel restrictions in South Africa, I wasn't able to make my flight back home to Canada after my mother's passing. I cancelled the flight prior to it's departure proceeded to book another in hopes of making this... Read more
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