While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Motel 6 over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
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We have received 21 complaints about Motel 6 over the last 12 months. The graph below shows a monthly breakdown.
Curious about Motel 6's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from dougblicher on 18 September 2022 about Motel 6.
mole in air conditioner mole around base boards mole around window sills room looked like it was nt sweep or moped under beds disgusting holes in walls light out bathroom desk n tv very filthy sheets stained light cover full... Read more
Good Afternoon can someone from management or corporate please reach out to me at 757-652-7244 concerning our stay at motel 6 in Norfolk VA. On August 15 and 16 management in the office was aware of the situation it's continued... Read more
Complaint from Gyorgy on 30 July 2022 about Motel 6.
Checked in July 26 - Bathroom had used bar of soap in shower. Had a hard time sleeping on lumpy mattress. July 27, informed front desk of terrible mattress and asked for another room. Was given room... Read more
Complaint from Kricket30 on 20 June 2022 about Motel 6.
The room was not cleaned the entire time there and sheets never changed. When we asked for sheets they said they would bring them the next day and never did. The day we left we took the sheets off the... Read more
Complaint from JLMorgan64 on 31 May 2022 about Motel 6.
Bodily fluids on the comforter sheets and pillows. Floor was not even swept. Tables and bathroom are disgusting! I’m a traveling nurse, who paid for 10 days at this motel, and I’m absolutely sickened by the shape of the this room.... Read more
Complaint from Gazalomick on 13 May 2022 about Motel 6.
Refund me never stayed in room called in for work now company ol Read more
Complaint from Chet on 11 May 2022 about Motel 6.
Reserved room for February 2, 2021 to February 10, 2021. Quoted by phone and email rate of $475.85. Credit card was charged $833.69. Read more
Complaint from EllGee on 09 May 2022 about Motel 6.
I arrive in Riverside Ca. on April 9..(I had previously book for April 10-13. I am handicapped and I was given a room on the upper level. It took me 45 mins to get from the ground level with my... Read more
Complaint from Sequanahenry2 on 02 May 2022 about Motel 6.
April 28 , 2022... Upon arrival I were forced to pay for room in a locked small space, with no air vents preventing air circulation... I explained that I were a travel Agent from Texas. No response. Around three... Read more
Complaint from Frauke on 01 May 2022 about Motel 6.
My friend and I were going for a conference to Redding. I had booked a wheelchair accessible room with two beds since my friend is in a wheel chair and needs to be able to access the shower in... Read more
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