Moon Active Complaint Sentiment: Negative

Our sentiment meter has identified a 33% increase in complaints about Moon Active over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Moon Active's offerings.

Sentiment data last updated on March 28, 2024

Moon Active complaint process

Do you have a dispute or had a bad customer experience with Moon Active? Submit your Moon Active complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Moon Active.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Moon Active complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Moon Active?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Moon Active complaints chart

We have received 15 complaints about Moon Active over the last 12 months. The graph below shows a monthly breakdown.

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Moon Active complaint statistics

Curious about Moon Active's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

108
Total complaints
108
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 108 ratings

Moon Active reviews: (108)

Authentic experiences shared by our community for your benefit.

Account recovery

Complaint from Agila on 28 August 2022 about Moon Active.

Please help me to recover my account user name Agila, because my cellphone was lost last august 13,2022. I can't remember the the password of my email and Facebook accounts.i hope you have an awesome time to help me.thank you! Read more

Comments: 0
Rating:

Lots of data gets consumed

Complaint from sureshgarbyal8@gmail.com on 15 June 2022 about Moon Active.

After downloading the game app a lot of data pack gets consumed while playing the game please fix faster as soon aa possible Read more

Comments: 0
Rating:

coin master accidental purchase

Complaint from llaraet on 31 May 2022 about Moon Active.

unsure why. must have hit wrong button but 94.99 gbp was taken through my paypal account for xlarge spins. i notified google immediately and have not used any of the 23k spins given. paypal say they could not stop, google... Read more

Comments: 0
Rating:

Game freezing up

Complaint from R_mil316 on 28 May 2022 about Moon Active.

My game has been freezing on and off again all day. It was acting up last night, so I tried resetting the phone, which has worked on occasion, but nothing. I've tried turning on and off my wi-fi it... Read more

Comments: 0
Rating:

Fake card

Complaint from Gael on 23 May 2022 about Moon Active.

Joker can't be opened as sent almost all spins to finish an event to get the card to complete sets Read more

Comments: 0
Rating:

Me game turned off

Complaint from JF1 on 16 May 2022 about Moon Active.

Am getting treated like a played coinmaster by cheating a wouldn't dobthat a thought a was playing properly a was playing the way other people were playingva should have a chance to play properly Read more

Comments: 0
Rating:

Coin master

Complaint from jeffreymones919@gmail.com on 16 April 2022 about Moon Active.

May account is banned 😡😡😡😡 Read more

Comments: 0
Rating:

Vip game play

Complaint from Scott shell on 11 April 2022 about Moon Active.

Been trying to inquire about vip game play and how to get that status of game play. No one will give me the qualifications to achieve this status. I have even emailed the ceo who forwarded my email to... Read more

Comments: 0
Rating:

Charged for something I didn't order

Complaint from Gloria5 on 03 April 2022 about Moon Active.

I was also charged for something I didn't order nor did I receive anything. The charge was for $19.99. I did order a package of spins on or about the same day. It was for $9.99 and... Read more

Comments: 0
Rating:

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