Complaint: Missing package, lingering payment.

on 20 January 2021 about ROMWE in category Fashion

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My complaint:

I was on the phone with after pay four times today and I was told that I have an unpaid balance for romwe for over $170 but the issue with that is it was in August and I have not received the package at all nor have I received any notice that the package is going to be late so I want to get a refund from wrong way in order to pay after pay to get them off of my back to be able to use my real account with them to order anything I would like to order from now on

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Justified complaint?

Suggested solution:

Romwe should give me a refund

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