Michaels Stores Complaint Sentiment: Neutral

Our sentiment meter has detected that Michaels Stores complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Michaels Stores, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

Michaels Stores complaint process

Do you have a dispute or had a bad customer experience with Michaels Stores? Submit your Michaels Stores complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Michaels Stores.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Michaels Stores complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Michaels Stores?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Michaels Stores complaints chart

We have received 1 complaints about Michaels Stores over the last 12 months. The graph below shows a monthly breakdown.

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Michaels Stores complaint statistics

Curious about Michaels Stores's track record in addressing complaints within the Office Supplies category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.7
/10 10 ratings

Michaels Stores reviews: (10)

Authentic experiences shared by our community for your benefit.

Work ethic

Complaint from Dakota Batzel on 21 November 2023 about Michaels Stores.

I currently work at Michaels 5143 and I've been working since September. At first, I thought [Employee A] was an incredible manager until I realized it was all a facade. She recently got talked to by [Manager], who is the... Read more

Comments: 0
Rating:

Cashier Problem

Complaint from kittykatzmom on 31 January 2023 about Michaels Stores.

01-30-23 2PM Michaels, Evansville, IN. I stopped into the store to use my reward money coupon. Very nice lady helped me find what I needed. At the checkout the cashier was so soft spoken I had trouble hearing her. I... Read more

Comments: 0
Rating:

Total Disregard for Customer Service-

Complaint from Satin Doll on 14 January 2023 about Michaels Stores.

ONE CASHIER (a female) was available to check out 15 customers plus respond to incoming phone calls. I also saw 2 male employees on duty. One came up front to search for something the customer on the phone needed... Read more

Comments: 0
Rating:

Refund Issue

Complaint from Refund Issue on 22 November 2022 about Michaels Stores.

Michaels Store is refusing to return a item that I have a receipt for just not a box it came in the merchandise is not been used still in the plastic I haven’t had the item but 6 months still... Read more

Comments: 1
Rating:

Store employee

Complaint from Nene on 01 October 2022 about Michaels Stores.

An employer at this location named pricilla. (Name tag) kept following me and my spouse like criminals. Stereo typing asking us numerous times if we wanted something? Not can i help you, literally saying do you want something. We are... Read more

Comments: 0
Rating:

Implicit Bias

Complaint from Forgiveness on 04 September 2022 about Michaels Stores.

Tonight my daughter and I went shopping at the Michael’s at the Rosedale store in Bakersfield. Immediately, the white lady employee standing near the isle and door neither greeted us or smiled at us. She suspiciously looked at us... Read more

Comments: 0
Rating:

gift card purchase

Complaint from alibermudez on 17 June 2022 about Michaels Stores.

I received a gift card that was purchased from Michaels stores, it was not a Michaels gift card it was an AMC theatre gift card that was purchased from Michaels. It was part of a gift basket from my work.... Read more

Comments: 0
Rating:

Customer complaint

Complaint from Denzell1991 on 24 December 2021 about Michaels Stores.

I'm a pastor and I have a wife name Victoria Obitz is of the brown race, who is Sicilian and Columbian and not of the white race. There was a redneck Caucasian woman saying I heard you wasn't called the... Read more

Comments: 0
Rating:

Assaulted by employees

Complaint from Unhappy Customer on 12 June 2019 about Michaels Stores.

I was picking some items for Michael's craft store close to closing but I still had 10 minutes. Unemployed came up to me asking me to go to the front pay for my items I asked her if I could... Read more

Comments: 0
Rating:

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