Complaint: Mess up order

on 01 June 2019 about BurgerFuel in category Fast Food / Delivery / Takeaway

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My complaint:

I made an order of 2 american muscle single burgers and 2 cheeseburger kids meals and when received my order it only had 1 american muscle single burger so I left then came back and told them I had ordered two of them not 1 and the lady tried telling me no I only said 1 but I said 2 and clear ! I had to then reorder for an extra burger and by the time we got back home our food wasnt even that warm at all it was cold !

0 0 vote
Justified complaint?

Suggested solution:

For the workers to repeat back every customers order in case of stuff up in future as I\'m very mad our food got cold due to having to wait longer so they could give me what I ordered in the first place !

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