Our sentiment meter has identified a 29% increase in complaints about McDonalds over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering McDonalds's offerings.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 288 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from SIX8D on 21 December 2021 about McDonalds.
I ordered on the online mobile app, my order contained 40 Nuggets, 2 Fries Large and Double Quarter Pound. I never received my food as they said they we're closed but there was no paper to say that and the... Read more
Complaint from Driveme on 21 December 2021 about McDonalds.
Hidden kerb run over causing damage to alloy wheel Read more
Complaint from Bdiaz0305 on 19 December 2021 about McDonalds.
Today, I decided to use curbside at this McDonald’s. I was handed the bag and it was closed. The receipt taped to the bag had my order correctly. When I got home, they added bacon to the egg McMuffins when... Read more
Complaint from kavita on 19 December 2021 about McDonalds.
I ordered from Macdonald and there was a miss item in order the mcchicken burger fried(R) And trying to call for help but no number is picked up and no customer support is really hopeless for customer..pls help me Read more
Complaint from Cant take it any longer Large means large on 18 December 2021 about McDonalds.
My wife and I used to eat here every day and sometimes twice. We always order large meals. When we get to the window they try to hand us medium! I say large, they look baffled and... Read more
Order 77 Hash brown was greasy, which made the bag super greasy; McGriddle sausage was burned Read more
Complaint from sfreedman521@gmail.com on 16 December 2021 about McDonalds.
big mac bacon not cooked raw - $8.30. lrg coke carbonated water no syrupflavor - $4.60 either items ordered, that being 3 cheeseburgerslrg ice coffee ok total costs - $30.45 order 105 mcdonald gladstone city restaurant number 1366 date - 141221 time - 13:47:04 pm Read more
Complaint from Alec Heesacker on 14 December 2021 about McDonalds.
They would only allow me to spend One Item with Rewards Points and not Two! I have a lot of Rewards Points and I really need to bring the Rewards Points lower! I had heard it directly from the lady on... Read more
Complaint from Amutha on 12 December 2021 about McDonalds.
Not fresh, taste as though old piece. Also we informed the person in charge to take our complaint for improvements. A Malay lady responded to us by denying that this is not their fault but the supplier is giving as such hence... Read more
Complaint from jehunter3636 on 11 December 2021 about McDonalds.
I saw a hair in my fries and took it to the manager. She put her thumb on top of it (the hair) and said she couldn't see it and walk over to the girl who was cooking the fries.... Read more
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