Our sentiment meter has identified a 29% increase in complaints about McDonalds over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering McDonalds's offerings.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 288 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from jarmaine on 05 April 2022 about McDonalds.
i purchased an ice cream on Saturday April 2, 2022 from your restaurant. While eating the ice cream I bit into it and i did no notice that paper was inside of the cone until after i had eaten some... Read more
Complaint from C119RNUP6L6C on 04 April 2022 about McDonalds.
Yesterday 3rd April we tried to use a voucher, value £7.50 at the drive thru at Kingsway Rochdale. This voucher was the result of a complaint made in January when the food was not up to the usual standard. When... Read more
Complaint from ankit.markande on 04 April 2022 about McDonalds.
This happened on 04.04.2022 at Bathinda location at McDonald's. The restaurant had a board of 24hrs open, but we're even not open by 9:15, which is unexpected. Upon asking, they said they're closed and will open up in 10 minutes.... Read more
On friday 1st at 5:30 got meals for five of us... and by the we got it was freezing complain got the meals again, still cold kids wasnt bothered so left. Just been again and same happened food cold. Complained... Read more
Complaint from Chloe1511 on 02 April 2022 about McDonalds.
I got 4 bigmac meals and to happy meals the food was freezing cold the staff Adam was so rund when I rang up Read more
Complaint from Anifa on 02 April 2022 about McDonalds.
Good Afternoon, I send email regarding the food poisoning for my little one, on 1322 at 8:00 o ordered macdonald happy meal chicken nuggets, unfortunately we have very bad experience so my daughter started to vomiting strait away all night, I... Read more
Complaint from Kippers308 on 01 April 2022 about McDonalds.
I originally went to Hadleigh drive through and ordered a bacon roll meal with cappuccino. I spoke to the girl at the window who gave me my coffee said thank you and she shut the window. I drove off completely forgetting they... Read more
Complaint from Lynn5045 on 31 March 2022 about McDonalds.
I order and pick up food from this location once a week and the employees there are very rude and don't care about their customers. They do not wait on the customers waiting inside at the pick up counter, They... Read more
Complaint from Pamkolasa on 31 March 2022 about McDonalds.
I am fed up of getting a plain milkshake every time I order a banana one. I complain and get a refund but that is not what I want. Part of my meal is missing and it spoils my enjoyment... Read more
Complaint from Gerryg01 on 31 March 2022 about McDonalds.
Everytime I go to Macdonald's for lunch the same thing week after week. I have the same order when I visit on a Thursday for lunch. One cheeseburger one hamburger large fries, the problem when the Fries arrive at the... Read more
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