Our sentiment meter has identified a 29% increase in complaints about McDonalds over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering McDonalds's offerings.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 288 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Kn on 12 November 2022 about McDonalds.
Order £20 pound worth of food and the pancakes never had suryp and the food was cold and I mean stone cold latte was half full don't expect pay this money and get half of what we wanted Read more
Stopped to grab some food, it was 1:00 a.m. ordered the number 7 besides the long wait the cheeseburgers were not even warm and the buns had a stale texture. Threw em away. Read more
Today I experienced something At this location that I have never experienced in the 2years dining here I came through drive thru an there was a young lady with long eyelashes and pink hair exstentions that's employeed there getting yelled... Read more
Complaint from Vikki on 09 November 2022 about McDonalds.
McDonald’s Completed Survey Number: 816 4201 Wednesday 11092022 10:24 a.m. we are not meat eaters ie: chicken, pork, beef or turkey we do eat fish. The Manager-Gloria would not acknowledge us a customers she refused to give the money back... Read more
Complaint from Chole on 08 November 2022 about McDonalds.
Got pull to the side to wait for my order, waiter for a while until I got out of my car and went to the drive through window and ask for it again. A lady came out handed me the... Read more
Complaint from Mintpatti on 07 November 2022 about McDonalds.
Quarter pounder was burnt and dry. Looked like a junior paid for deluxe Read more
Complaint from Az on 01 November 2022 about McDonalds.
Staff had us waiting in the drive thru for over half an hour at 23:00, there was obviously a problem that we didn’t get served so we had no option but to drive away, this is the second time today... Read more
Complaint from Vickie Hager on 01 November 2022 about McDonalds.
Almost all the tables were dirty from previous patrons, food on floor along with some napkins. My husband asked a waitress to clean a table for us, and she came back to the manager and laughed and said there... Read more
Complaint from Masked on 01 November 2022 about McDonalds.
The girl up front took my order. I was using rewards points on the app , for a caramel frappe. She suddenly says, we don't even have frappes. Like I should know that! I told her very politely that it... Read more
Complaint from Nw on 30 October 2022 about McDonalds.
Hi I have made a detailed complaint on september 24th but McDonalds Headquarters failed to uphold their word by responding within the 3 day period they told me over the phone. Since then I have contacted them several more times.... Read more
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