Our sentiment meter has identified a 33% increase in complaints about McDonalds over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering McDonalds's offerings.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 288 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Nopweffvbnsxluv on 22 May 2023 about McDonalds.
They always tell their customers they can’t calm off even if they sick or have personal problems going. The managers always having attitudes with workers. They scream at them and yell at them. I think this McDonald’s need to be... Read more
Complaint from Smjensen on 20 May 2023 about McDonalds.
I got a sausage egg McMuffin with cheese and there was egg shell in my sandwich Read more
Complaint from shawdog on 18 May 2023 about McDonalds.
ordered a big mac and was told to go to position 1 where they would bring it out. 20 minutes later no food. jumped out of my truck and went inside and told the server that I ordered a big... Read more
Complaint from Jessg131 on 17 May 2023 about McDonalds.
This is the fourth time I have ordered two large chocolate milkshakes and two large mocha frappes add Oreo that they completely forgot to make them or they made them vanilla instead of chocolate that haven't even apologized or offered... Read more
Complaint from Djerome56 on 15 May 2023 about McDonalds.
I went thur the drive thur at 5:30 am on Friday morning I ask for a bagel I repeated it twice so I said a steak bagel She replied that... Read more
Complaint from mturpin277@gmail.com on 14 May 2023 about McDonalds.
Asked for hot fries I waited for over an hour and still got cold fries with my big order that's way I don't like going there Read more
I was in the drive thru to order but no one was speaking,,, i saw employees inside so i went to the window to ask why you’re not taking my order… and when i drive next to the window like... Read more
Complaint from Jeffbronc on 14 May 2023 about McDonalds.
I went there at 8:05 Tuesday 5-9-23 I ordered a 1 Bic Mac meal, with large diet coke. When I got to the window to get my food she handed me a bag and then looked at me funny. I asked... Read more
Complaint from Anna Grajales on 14 May 2023 about McDonalds.
I pulled to the speaker to order a number 1 with no pickle with a large coke , the girl had a hispanic accent and she kept saying you want a big mac no pickle and a large coke I... Read more
Complaint from E123456789 on 14 May 2023 about McDonalds.
A crew member had told the GM that I was acting inappropriately towards him on a day I pulled him aside to talk about his unnecessary behavior towards me. He claims that I was being personal with him. I’ve worked... Read more
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