Our sentiment meter has identified a 29% increase in complaints about McDonalds over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering McDonalds's offerings.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 286 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Stanley Haynes on 24 August 2023 about McDonalds.
Ronald’s head would spin if he knew y’all took away his cinnamon rolls. What are y’all thinking? Ohhhhh, That’s right, y’all aren’t thinking. Can’t possibly be thinking when y’all raised the prices on those caramel sundaes to 3.49 and then... Read more
Complaint from Libay on 23 August 2023 about McDonalds.
I wouldn’t usually complain but if this is now the third time it happened I firmly believe this warrant your attention. Two weeks ago, we ordered double cheese burger meal, got home, daughter excited to eat but to her dismay... Read more
Complaint from Crazy person on 23 August 2023 about McDonalds.
I ordered 2 meals a medium big mac and a medium Mcchicken meal, but I did not get the fries. Read more
Complaint from FedUpcustomer on 21 August 2023 about McDonalds.
I order 6 piece chicken nuggets and I did not receive them in my order. So I had to drive back to McDonald went in stood there a minute and the young lady came around the corner and slid my... Read more
Complaint from Lauren123 on 20 August 2023 about McDonalds.
On the 19th august after a busy shift at work I decided to use McDonald’s holderness road drive through at approx 01:00. After sitting at the drive through for a short time 2 cars in the lane next to me... Read more
I spent $45 at McDonald's I bought a quarter pounder with cheese and took one bite and had to vomit I tried calling the number and no one answered for at least 25 to 30 minutes so I had to... Read more
Complaint from Fifimumof10 on 14 August 2023 about McDonalds.
Order on the mc Donald’s delivery app food come with missing items phoned mc Donald’s told I had to go and collect missing items when I got there ignored for 10mins asked to speak to manager wasn’t allowed by trainee... Read more
Complaint from Scott johnston on 14 August 2023 about McDonalds.
We called and spoke with the manager Danielle of Bellshill McDonald about 1 pm 14.8.2023 requesting the drink which was not delivered with my order this has been a regular occurrence when making a order for... Read more
Complaint from Jsmvegas on 14 August 2023 about McDonalds.
I order a cheeseburger fries and spicy chicken easy mayo. So when pull to the window the cashier was laughing and saying inappropriate words when i got my food chicken sandwich only had a drop of mayo. Cashier did not... Read more
Complaint from Robin Hines on 13 August 2023 about McDonalds.
I went through the drive through August 8th placed my order of. Filet of fish like I always order. Was asked to pull over and park and my food would be brought out to me. Upon opening my filet of... Read more
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