While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about McAlisters Deli over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
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We have received 40 complaints about McAlisters Deli over the last 12 months. The graph below shows a monthly breakdown.
Curious about McAlisters Deli's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of McAlisters Deli. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of McAlisters Deli by calling 1-888-330-4313. If you want to reach out to McAlisters Deli through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Richard Bingham on 03 October 2022 about McAlisters Deli.
We ordered seperate plates as the wife is Gluten intolerant, didn;t happen and we ordered the Pecan berry salad and they id not have any berries and then there was not any pecans on the plain salad, also an... Read more
Complaint from Joseph Pierce on 01 October 2022 about McAlisters Deli.
I have been a McAlister's customer for years, including this particular location. I'm a big a fan of their sandwiches and of course their tea. This is not the first time this location has messed up my order, but this... Read more
Complaint from Jen555 on 30 September 2022 about McAlisters Deli.
My grilled chicken Caesar wrap had only a few thinly sliced small pieces of chicken. Most of the wrap only had lettuce and Caesar. Three weeks prior to this recent visit it had been delicious and contained ample chicken. But... Read more
Complaint from Lisa isaacs on 28 September 2022 about McAlisters Deli.
Have the rewards program and it won't let you order potatoes on it,but youcancome in and order them! What sense does this make? If i had wanted to come inside all of the time then I wouldn't have downloaded... Read more
Complaint from Jpoe on 26 September 2022 about McAlisters Deli.
Wait 30 mins for food while everyone stands around being lazy. Friends that work here come in and they serve them before us. They ordered 15 mins after us. Store has a total of 8 customers this place has gone... Read more
Complaint from jasmine.crutchfield on 24 September 2022 about McAlisters Deli.
I ordered lunch from McAlister's Deli and had it delivered. When it arrived, the macaroni and cheese was spilled and over 34 of it was in the bag, and got over all other contents in the bag. Read more
Complaint from Gary Long on 22 September 2022 about McAlisters Deli.
Being handicapped and Senior citizens we’ve always received free drinks with our orders ( my wife and I). I suppose that has come to an end. We were looked at like we fail out of a tree today and... Read more
Complaint from EKCOOK626 on 15 September 2022 about McAlisters Deli.
My first complaint is you have a excellent employee named will at your Louisiana location here in New Mexico, Albuquerque. The other employees disrespect him management doesn't appreciate him and is very very sad to see him being disrespected this... Read more
Complaint from Barbara Foster on 15 September 2022 about McAlisters Deli.
order 12384858175340544 placed 9122, never received, cancelled by DoorDash driver Ticket ID 1613640 Have talked to manager at North Hills (1012) who states DoorDash should credit the $27.78 charges However DoorDash states McAlister's should refund charges since order... Read more
Complaint from James Miler on 11 September 2022 about McAlisters Deli.
Visited local McCallisters to use a gift card that we received- when checking out the cashier said I’m sorry our system can’t take those right now, asked if there was anything they can do- said no sorry you can just... Read more
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