While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about McAlisters Deli over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with McAlisters Deli? Submit your McAlisters Deli complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 40 complaints about McAlisters Deli over the last 12 months. The graph below shows a monthly breakdown.
Curious about McAlisters Deli's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of McAlisters Deli. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of McAlisters Deli by calling 1-888-330-4313. If you want to reach out to McAlisters Deli through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from PortiaP on 29 November 2022 about McAlisters Deli.
The girl said they was closing but it’s not the time to close the store but I guess because they where cleaning they wasn’t serving anymore customers Read more
Complaint from Linda A. on 17 November 2022 about McAlisters Deli.
The Halloween promotion code wouldn't work for me, and when I called the store, not only did the manager, Mary, refuse to fix my order, she and the employee, Kathryn who I spoke with first, were rude and arrogant. ... Read more
Complaint from Katiekcb on 10 November 2022 about McAlisters Deli.
I asked for no croutons and for a pickle to be added and I didn’t get a pickle but I got a bunch of croutons on my salad Read more
Complaint from Wymath on 08 November 2022 about McAlisters Deli.
Long wait time at counter even though food was on kitchen counter ready to be delivered ,I ordered chips as side item but did not receive them in my order later a looked at receipt and discovered it was... Read more
Complaint from Jeanette Jackson on 08 November 2022 about McAlisters Deli.
I had a gift card for $10.00. When I tried to use it for the FIRST time, I was told there was only $.96 on it. :-( Card number: 3104 6602 2910 1152 1112 Read more
Complaint from Clspicher on 28 October 2022 about McAlisters Deli.
I waited at the counter for 15 minutes just to order as the manager was literally the only person working in the store. The wait for my food after ordering was reasonable. But then I got home, opened my food... Read more
Complaint from MochalovesApril on 25 October 2022 about McAlisters Deli.
They had mayonnaise to some degree on my sandwich even though I asked for no mayonnaise on my BlT-A,especially after they told me there wasn’t any mayonnaise on BlT- A on the sandwich when I asked twice that there wasn’t.... Read more
Complaint from Vwilliams1 on 19 October 2022 about McAlisters Deli.
We order two Ruben sandwiches with chips and drink at 844 pm they put our order in the call ahead shelf when I ask about it i said we ordered before her (because a customer that came in... Read more
Complaint from Brenda Coss on 17 October 2022 about McAlisters Deli.
I specifically ordered a chicken salad sandwich on white bread. Instead I got a several daysweeks old croissant that was hard and had even some bare spots on top which looked like someone had picked off the too. ... Read more
Complaint from Foxylady on 15 October 2022 about McAlisters Deli.
1st of all We were waiting no one acknowledged us and then when the guy did he was taking our order and was very rude and then he said he was ready and he said he was taking big orders... Read more
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