McAlisters Deli Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about McAlisters Deli over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

McAlisters Deli complaint process

Do you have a dispute or had a bad customer experience with McAlisters Deli? Submit your McAlisters Deli complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McAlisters Deli.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional McAlisters Deli complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about McAlisters Deli?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

McAlisters Deli complaints chart

We have received 40 complaints about McAlisters Deli over the last 12 months. The graph below shows a monthly breakdown.

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McAlisters Deli complaint statistics

Curious about McAlisters Deli's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

144
Total complaints
144
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 144 ratings

How to contact the customer service of McAlisters Deli?

Below, you will find the contact information for the complaint department of McAlisters Deli. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-330-4313
Contact form:

You can contact the customer service of McAlisters Deli by calling 1-888-330-4313. If you want to reach out to McAlisters Deli through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

McAlisters Deli reviews: (144)

Authentic experiences shared by our community for your benefit.

Bad customer service

Complaint from Fmoore478 on 30 December 2022 about McAlisters Deli.

The young black lady with the big lashes, not customer service person,1. She texting on phone,2. She didn't say nothing to me, 3 she throw my receipt in the trash and no I wasn't leaving no tip.and 2 I will... Read more

Comments: 0
Rating:

Unjust firing

Complaint from Revolutionary125 on 28 December 2022 about McAlisters Deli.

I clocked into work and called into the office saying that I did two no call no shows and I was late five times. There was never any situations that were involving no call no show. As far as the... Read more

Comments: 0
Rating:

Bad service due to short of help

Complaint from MysyVon on 19 December 2022 about McAlisters Deli.

I called for carry-out order TODAY 12-16-2022. I had to call three times before somebody will answer the phone the phone just kept ringing finally I got somebody to take the order at 3:09 p.m. my son was supposed to... Read more

Comments: 0
Rating:

Gift card

Complaint from Nogiftcard on 17 December 2022 about McAlisters Deli.

When I asked to purchase a $20 gift certificate, I was told I could not. The clerk said, and I quote “ I can’t do that. That be messing up our machine”. Read more

Comments: 0
Rating:

Rude Customer Service

Complaint from Msjones on 14 December 2022 about McAlisters Deli.

Odered a smoked turkey Melt, when it came to my table, the bag of chips were sitting on top of my pickle. I politely asked the hostess for another. I heard the young lady in the kitchen that was expoing... Read more

Comments: 0
Rating:

Order almost never right anymore.

Complaint from Sylvia Hinojosa on 08 December 2022 about McAlisters Deli.

Love macalister deli I always get 2 BLT w avocado and BROCCOLI CHEESE SOUP ALWAYS FORGET my Pickles spear, avocado I do pay extra SOUP cheese lumpy or too runny when all this things put together is a... Read more

Comments: 0
Rating:

Past prime Savannah Chopped Salad

Complaint from acarey5174@gmail.com on 04 December 2022 about McAlisters Deli.

I ordered a Savannah Chopped Salad tonight and the lettuce was way past prime. It was slimy and parts of red lettuce were black. It didn’t smell fresh. I love this salad, but was very disappointed at the quality this... Read more

Comments: 0
Rating:

Order issue and quality

Complaint from Rachel 2214 on 03 December 2022 about McAlisters Deli.

Dine in Ordered 2 half club with soup Got only one then I had to wait for the next one so worker stated I only had one so she checks my reiept and she tells me to wait so I... Read more

Comments: 0
Rating:

Unacceptable Customer Service

Complaint from Cabrown27 on 30 November 2022 about McAlisters Deli.

I called to inquire about an order not received from DoorDash and spoke to Claudia. I explained that my order was showing delivered but I hadn’t received it. She then gave the phone to a male that told me he... Read more

Comments: 0
Rating:

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