While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about McAlisters Deli over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with McAlisters Deli? Submit your McAlisters Deli complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 40 complaints about McAlisters Deli over the last 12 months. The graph below shows a monthly breakdown.
Curious about McAlisters Deli's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of McAlisters Deli. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of McAlisters Deli by calling 1-888-330-4313. If you want to reach out to McAlisters Deli through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Suzie133 on 15 April 2023 about McAlisters Deli.
I have a severe case of celiac disease. I placed an online order but still called the location for further instructions. Always before, I have been treated with respect when I have asked for the employees to change their gloves... Read more
Complaint from Kiah Shipp on 07 April 2023 about McAlisters Deli.
Waited for an hour and a half for food and only received a kids pizza that takes 5 mins and a cold spud! I requested my refund and Zach said he refunded the entire transaction but I still don’t believe... Read more
Complaint from Digger on 05 April 2023 about McAlisters Deli.
We go to McAlisters often because of menu selection and consistency in food quality and taste. However, the overall experience that “used to be “ just hasn’t revived. Service-Excellent Food-tasty BUT salad was well below normal in serving size Chili-Served... Read more
Complaint from Bonnie Winkelhausen on 04 April 2023 about McAlisters Deli.
Ordered 2 pecan berry salads for delivery. Spent 30.00 for 2 salads and when they got here there was absolutely NO Pecans to be found in the salad. Read more
Complaint from seanmy86 on 31 March 2023 about McAlisters Deli.
I order online thought store website (ticket 150592), I am missing bowl of gnocchi and its also highlighted on the ticket for some reason. I try call the store several times (478 273 3113) to see what happen to it... Read more
Complaint from Leobraa51@yahoo.com on 30 March 2023 about McAlisters Deli.
Last five purchases I received no points. Read more
Complaint from Cordova B on 22 March 2023 about McAlisters Deli.
I ordered tableside within the app. I would like to mention I eat here at least once a month, and pretty well know the style, portion sizes, quality etc…So when we arrive, I check in with the lady at the... Read more
Complaint from Melindaaedwards9 on 22 March 2023 about McAlisters Deli.
Ordered BLTA and grilled cheese tonight. Grilled cheese was hard, dry, and cold. BLTA had one paper thin tomato slice, bacon paper thin and very little, cucumbertomato salad was old, stale, no flavor, and filled only 13 or less of... Read more
Complaint from mteixeira7 on 19 March 2023 about McAlisters Deli.
My mom has been working for McAlister’s Deli full time for 2 years never calling out, she works hard, and had a brain aneurysm because they work her too hard, and now she’s in the Hospital, and she has no... Read more
Complaint from Honeybunny27 on 27 February 2023 about McAlisters Deli.
I order club sandwich, broccoli and cheese soup and the bread on the club was hard and broccoli soup had a sour taste to it and they charge my a tip on a takeout order. Read more
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